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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,006 Reviews

2,006 Reviews of Robert Brogden Buick GMC - Service Center

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February 16, 2022

I took my car in for a oil change, and lo and behold, I had my car back in less than a half hour and was on the road again. More

by ARNETTPE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Feb 18, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Robert Brogden Buick GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Robert Brogden Buick GMC Team

February 14, 2022

Great, fast and reliable service! Got my 40k maintenance, clean waiting area and did not have to wait long for the completion. Very satisfied! More

by pasi.hellman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Feb 14, 2022 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Robert Brogden Buick GMC Team

February 14, 2022

I thought that when you had an oil change that all the fluids were topped off during the inspection? I guess not, because our windshield fluid reservoir was completely empty and it still was when I left. More

by RJSELTYRACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristie Brown
Mar 04, 2022 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

February 13, 2022

Quick and on time service. Friendly staff and clean facilities. Highly recommend this to everyone. More

by tdease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Allison Leach
Feb 14, 2022 -

Robert Brogden Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Robert Brogden Buick GMC Team

February 12, 2022

Courteous and professional. They took care of all my needs in a timely manner! Service was excellent! More

by CHADMAN8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Feb 14, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

February 11, 2022

Great, timely service as always. Service advisor, Alyssa, was pleasant to deal with and communicated through service process. More

by matjay1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Walker
Feb 11, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

February 08, 2022

My service was efficient & done on time. The person that I worked with was professional & friendly. I would recommend this service department, and will continue to use them in the future. More

by tannowens1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Feb 09, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Robert Brogden Buick GMC Team

February 08, 2022

I was very impressed with the service I got with this dealership. Top notch. I would recommend them to a friend. More

by jameyprice210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Feb 09, 2022 -

Robert Brogden Buick GMC responded

We cannot thank you enough for your wonderful review of Robert Brogden Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Robert Brogden Buick GMC Team

February 04, 2022

They made the entire process easy and painless! The friendly service has continued well after my purchase. Service was completed on time and as promised! More

by SFC_STONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Feb 04, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

February 04, 2022

Have had some issues in the past with this dealership service center, however, they fix their mistakes. I appreciate that. More

by jlouis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Jeff Alstatt
Feb 04, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

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