Robert Brogden Buick GMC - Service Center

This Dealership tells you one thing and says take care of it. I visit dealership and was waited over hour while they call this person and that person, and I ask to speak to the manager said they was busy. Th it. I visit dealership and was waited over hour while they call this person and that person, and I ask to speak to the manager said they was busy. This is on a Monday afternoon nobody there except salesman. All they did was past you one person to another one said they are calling back they are never busy and always answer their phone. There I sat and sat. I raise my voice and say was calling security and ask Me to leave. On the way outdoor I ran into the manager will not take care of problem. They are waiting on such to call them. Here I go again the same story again. I spoke to dealership over the phone two weeks before and did not call back or email an answer. As you can see dealership just pass the buck and take your MONEY. I paid for warranty and was never active by Tayor Romig or Spencer Wagener. These people were not employ by dealership. ???? More

Kristie Brown is an excellent service manager. She knows my car and knows how to get it properly serviced every time I come in. I could go somewhere else since I bought my Cascada at Randy Curnow, but I cho my car and knows how to get it properly serviced every time I come in. I could go somewhere else since I bought my Cascada at Randy Curnow, but I choose to go to Brogden because of Kristie and her team. More

Staff was very friendly and professional. My service was performed as expected. I was on my way in less than an hour. performed as expected. I was on my way in less than an hour. More

Cheated me out of money when I ask question the staff got aggressive and wouldn’t correct the issue aggressive and wouldn’t correct the issue More

Very good service and quick. I was very satisfied with my experience and will go back. experience and will go back. More

Love this dealership but wasn't aware the loaner car....I had to pay for had to pay for More

Great customer service. Quick. Wonderful service. Very please with all staff members. Continue to return even while living out of town. please with all staff members. Continue to return even while living out of town. More

Responsive, professional, no upselling, and timely. Alyssa Waller was very good and helpful. And the snacks and coffee are back Alyssa Waller was very good and helpful. And the snacks and coffee are back More

My appointment check in was quick and easy. The car was done and ready to go in a short time. done and ready to go in a short time. More

Their service is impeccable. They take care of me very well and I couldn’t be happier. well and I couldn’t be happier. More