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Robert Brogden Buick GMC - Service Center

Name: Robert Brogden Buick GMC - Service Center
Address: 1500 E Santa Fe St, Olathe, KS, 66061, US
Telephone: (913) 712-9342
Rating: 4.5

1500 E Santa Fe St, Olathe, Kansas 66061 Directions

Service: (913) 712-9342

Parts: (913) 712-9342

Olathe, KS

4.5

2,007 Reviews

Call Service Center (913) 712-9342

4.5

2,007 Reviews

Write a review

This rating includes all service center reviews, with more weight given to recent reviews.

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2,007 Reviews of Robert Brogden Buick GMC - Service Center

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January 15, 2022

SERVICE VISIT

I was in for oil change so not much to say but considering the time to get help I give them a passing grade considering the time to get help I give them a passing grade More

by JOLLYPETER62

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kristie Brown

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Jan 18, 2022 -

Robert Brogden Buick GMC responded

JOLLYPETER62, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Robert Brogden Buick GMC Team

January 14, 2022

SERVICE VISIT

Solid service. These guys are knowledgeable and professional. I will definitely come back with my GMC Envoy. Kristie Brown, the Service Manager, was very helpful. Thank you, professional. I will definitely come back with my GMC Envoy. Kristie Brown, the Service Manager, was very helpful. Thank you, More

by DHG

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kristie Brown, Aurora Reed

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Jan 18, 2022 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

January 14, 2022

SERVICE VISIT

Fast, effecient service. Friendly staff was a pleasure to work with. Will recommend to friends. work with. Will recommend to friends. More

by SGSTEFFENS913

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kristie Brown

Report | Print

Jan 18, 2022 -

Robert Brogden Buick GMC responded

We cannot thank you enough for your wonderful review of Robert Brogden Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Robert Brogden Buick GMC Team

January 14, 2022

SERVICE VISIT

Oil change, inspection, and tire rotation was completed in a timely manner while waiting in the service lounge. in a timely manner while waiting in the service lounge. More

by Cary

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Alyssa Waller, Advisor

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Jan 18, 2022 -

Robert Brogden Buick GMC responded

Cary, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Robert Brogden Buick GMC Team

January 13, 2022

SERVICE VISIT

The Service Department at Robert Brogden Buick GMC is always great to work with. yes always great to work with. yes More

by BSMITH43

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

ALYSSA WALLER, Kristie Brown, Allison Leach

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Jan 14, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

January 11, 2022

SERVICE VISIT

I appreciate them fitting me in for my oil change I didn’t have an appointment, they knew I was in vacation and had limited time so they worked fast didn’t have an appointment, they knew I was in vacation and had limited time so they worked fast More

by VETTERAN13

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kristie Brown, Allison Leach

Report | Print

Jan 12, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

January 11, 2022

SERVICE VISIT

Arrived late Friday and needed oil change service. I did not have an appointment. This team was great. This was like family. Graciously took care of it all. THANKS! not have an appointment. This team was great. This was like family. Graciously took care of it all. THANKS! More

by astimegoesby76

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kristie Brown

Report | Print

Jan 12, 2022 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Robert Brogden Buick GMC Team

January 07, 2022

SERVICE VISIT

Said it would take 2 hours and took 3. Tried to make this appointment 3 times. First time no responds to my email.. Second responds that she no longer worked there. Then I tried again and she responded and s appointment 3 times. First time no responds to my email.. Second responds that she no longer worked there. Then I tried again and she responded and someone would get back to me. No one ever did. 4th time I just called and made an appointment. More

by pcmorley

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Employees Worked With

Kristie Brown, Allison Leach

Report | Print

Jan 10, 2022 -

Robert Brogden Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, The Robert Brogden Buick GMC Team

January 06, 2022

SERVICE VISIT

They have Very helpful personnel working there. They have Very quick service.They have been quick to accommodate and help with any issues that I have had. Very quick service.They have been quick to accommodate and help with any issues that I have had. More

by woesty25

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kristie Brown, Allison Leach

Report | Print

Jan 07, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

January 05, 2022

SERVICE VISIT

Service was prompt with no pressure for unnecessary repairs. This was my complentry oil change. repairs. This was my complentry oil change. More

by mmclancy55

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kristie Brown

Report | Print

Jan 05, 2022 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

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2,007 Reviews of Robert Brogden Buick GMC - Service Center

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