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Robert Brogden Kia

Olathe, KS

2.7
38 Reviews
Call Dealership (913) 390-6800

130 North Fir Street

Olathe, KS

66061

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38 Reviews of Robert Brogden Kia

October 25, 2021

The finance department is a nightmare. They told us everything was good with our loan and even took our car home. Found out weeks later things were not processed correctly and we did not have a loan ye More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melanie
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Oct 28, 2021 -

Robert Brogden Kia responded

Thank you for your honest feedback. We do appreciate your business and apologize for the inconvenience. We hope you allow us to regain your trust. Please contact our Sales Manager so we can discuss how to make this experience right by you - (913) 390-6800.

Helpful 3
October 09, 2021

They messed up my Loan paperwork and then have been dodging my calls for nearly a month They keep switching me from loan officer to loan officer and they removed my military discount and are trying t More

by Abby.botts5
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hemry, Brent Lewis, Amber Anderson, George Richardson, Jason Tavernaro, Julie Loveless, David George, Jay Blanco, Tom Svaty, Chris Franden
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Helpful 1
September 25, 2021

Melissa was refreshing to work with. She was honest and made the experience fun. I can’t wait to get a new Kia from her! More

by Neeni1412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Christina.
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Oct 28, 2021 -

Robert Brogden Kia responded

Thank you for taking the time to recommend us with this 5-star review! It is wonderful to hear that you are so confident in our team. We appreciate your business and wish you many safe and happy miles in your new vehicle!

Helpful
September 14, 2021

Mellissa was honest, transparent, fair and very helpful! We appreciate working with someone who looks you in the eye and is honest. We will shop here again. More

by Brangie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mellissa Rodriguez
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Oct 28, 2021 -

Robert Brogden Kia responded

Thank you for the glowing review! We like to make sure our customers are comfortable and well informed throughout the entire car buying process, so it’s great to hear you enjoyed that type of experience here at Robert Brogden's Olathe Kia. We look forward to seeing you at your next visit!

Helpful
September 07, 2021

Ernie and Melanie were the shiznit!!! Really good service and completely helpful with all my needs. Recommend this dealership 100%!!! Thank you again and again More

by wjpowers2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Vila, Melanie Vila
Report | Print
Oct 28, 2021 -

Robert Brogden Kia responded

LOL...this review put a smile on our faces! Thank you for acknowledging the great group of people we have here at Robert Brogden's Olathe Kia. So happy to hear they all came together to help during your visit. We can't wait to see you again!

Helpful
September 04, 2021

Aryanna was the absolute best when i was going to buy my car. She was awesome and super helpful!! Would 20/10 recommend her!!! Everyone there was amazing and helpful! More

by Emerienevaeh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aryanna
Report | Print
Oct 28, 2021 -

Robert Brogden Kia responded

We are thrilled to hear our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Our reply may be a bit belated, but we are truly happy to have earned your recommendation. Enjoy your new vehicle and we will be here whenever you need us!

Helpful
September 02, 2021

Great experience working with Melissa from sales! All of the employees were friendly and helpful! I walked out with the car I wanted and had an overall great experience! More

by Malibu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Report | Print
Oct 28, 2021 -

Robert Brogden Kia responded

We’re happy to hear that you were able to get the exact vehicle you were looking for. Our staff works hard to make sure our customers leave happy. Thank you for your business and we hope to take care of any of your future car needs!

Helpful
September 02, 2021

Melissa our sales lady was extremely helpful and so was Melanie in finance was amazing!! They worked with us and made us comfortable. Amazing go there!! More

by garmand12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Rodriguez and Melanie Vila
Report | Print
Oct 28, 2021 -

Robert Brogden Kia responded

A big (belated) thank you for sharing about your recent experience! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business, and remember...we are here when you need us!

Helpful
September 01, 2021

Great experience working with Marcus from sales. Very knowledgeable and willing to go above and beyond to ensure my needs were met, in addition to having to work around my tight schedule. Thank you! More

by hsteffen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Report | Print
Oct 28, 2021 -

Robert Brogden Kia responded

We appreciate you for taking the time to give our dealership such an excellent star rating, (even though this reply is a bit belated). It helps us to know that we are meeting the needs of our customers! If there is anything else we can do to help you with regards to your vehicle, please let us know.

Helpful
August 31, 2021

Ernie & Melanie are fantastic to work with. Their energy make the experience enjoyable. Kias new lineup is on point. Can’t wait to drive this Sorento More

by jeredjerome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Vila, Ernie Vila
Report | Print
Oct 28, 2021 -

Robert Brogden Kia responded

Thank you for this wonderful feedback. We may be a bit delayed in responding, but your recommendation means so much to us! Thank you for taking the time to share about your experience. We hope to see you here again down the road!

Helpful
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