Robert Brogden's Garden City GMC

Cristian and eveyone did well at answering questions timely. Iʼm having a struggle opening up and being able to read copies of final paperwork, Iʼll call and get paper copy . timely. Iʼm having a struggle opening up and being able to read copies of final paperwork, Iʼll call and get paper copy . More

Good experience. ..it seems that the focus, starting with Cole (Gen. Mgr.) is truly customer satisfaction. ..it seems that the focus, starting with Cole (Gen. Mgr.) is truly customer satisfaction. More

Took the truck in for warranty work. They found a second warranty issue and a service issue. I was happy they called and informed me. Asked me if I wanted them to do the extra work. I ap They found a second warranty issue and a service issue. I was happy they called and informed me. Asked me if I wanted them to do the extra work. I approved it. They then called to let me know the work couldn’t be completed that day, but could the next. I agreed to leave the truck a second day to complete the work. At 4:30 the next day I called to inquire about the status of the truck. I was then told it would not be ready until the next day. I expressed my frustration as I had a doctors appointment out of town the next day and we would then have a transportation issue. When the nice young man, George, informed someone else in the shop a woman yelled at him that she would have liked it done that day too, but it isn’t her fault people didn’t show up to work. He then had to put me on hold to check to see what they could do. He came back and offered a rental and I offered to heave them deliver the truck to my husband’s office. It seemed to be an imposition to those in the shop. But they reluctantly agreed. Happy with the work, just would have preferred to be kept informed and for the courtesy of realizing it would potentially cause a n issue for us to be without a car an additional day without notice. Customer service could have been better. More

We love how everyone is so helpful to take care of our needs. They all do a great job needs. They all do a great job More

Jeff is a wonderful and honest salesman. I would always trust him when car buying. I would always trust him when car buying. More

It was a very good experience Everybody was real nice and courteous Will recommend it to my friends courteous Will recommend it to my friends More

I appreciate the customer service experience at the Robert Brogden Service department. The staff are so knowledgeable, engaging and a joy to work with. They make a customer feel so well taken care of. Robert Brogden Service department. The staff are so knowledgeable, engaging and a joy to work with. They make a customer feel so well taken care of. More

They were friendly and quick to get us in and out with good service. The waiting area was very nice. good service. The waiting area was very nice. More

Very friendly people and great service. Enjoying our new ride. Will recommend to our friends and family Enjoying our new ride. Will recommend to our friends and family More

Everyone was very helpful and friendly. from the minute we walked in the door. Jeff was very knowledgeable also. from the minute we walked in the door. Jeff was very knowledgeable also. More