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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.5
63 Reviews

63 Reviews of Robert Brogden's Garden City GMC - Service Center

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April 20, 2024

Friendly service and caring very clean and my vehicle was done quickly waiting area was perfect More

by SAMY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
April 20, 2024

No issues with the service. Appreciate they still accept employer 10% discount from local Medical Clinic. More

by SAVILA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen.
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Apr 23, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for the wonderful rating! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
April 10, 2024

Customer Service on warranty could be better. Should let the customer decide where to take their vehicle or choose someone that does a great job and not worry about the cheapest place to go to. More

by STEVE@LAKINFEEDYARD.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gomez
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Apr 12, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your feedback, Steve. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
April 06, 2024

Had oil changed left oily hand prints on grill hood and inside drivers side door not happythis was not the first time More

by acruzzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coleman Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing the details of your experience with us. At Robert Brogden's Garden City GMC we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
April 06, 2024

Personnel kept me updated. Friendly personnel who want to do be best for the vehicle More

by Ecgross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Robert Brogden's Garden City GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
April 06, 2024

Very friendly people take my 2022 gmc track for a ful service and they did a perfect service I will take it back next time. More

by OESPINO1@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Robert Brogden's Garden City GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
April 05, 2024

Service help is so pleasant and helpful. Willing to go the extra mile. Answers all my questions. More

by PATK1
Recommend Dealer
Yes
Employees Worked With
Not sure of names but the two ladies are top notch.
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Apr 08, 2024 -

Robert Brogden's Garden City GMC responded

At Robert Brogden's Garden City GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
March 28, 2024

Easy and effortless Everything was spot on easy and effortless explanations were great. I recommend the service department. More

by Bubbais 5
Recommend Dealer
Yes
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Mar 29, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
March 23, 2024

Excellent service, very friendly, helpful and understanding, they explained everything with detail make customers wanted to come back More

by nolan9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your business and this review, Nolan. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
March 22, 2024

They have my needs as a priority in keeping my vehicle in working condition They take care of my vehicle More

by JACKIE51
Recommend Dealer
Yes
Employees Worked With
Good
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Mar 25, 2024 -

Robert Brogden's Garden City GMC responded

Jackie, we are so glad we could take care of all of your needs at Robert Brogden's Garden City GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, the Team at Robert Brogden's Garden City GMC

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