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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.5
166 Reviews

166 Reviews of Robert Brogden's Garden City GMC - Service Center

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September 10, 2024

They did a good job of fixing our door. Very courteous and timely. We appreciate their expertise. More

by tbortz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for taking the time to share your experience! We’re glad to hear that we were able to assist you with fixing your door in a courteous and timely manner. Your appreciation for our expertise at Robert Brogden's Garden City GMC means a lot to us. If you need any further assistance, please feel free to reach out. We look forward to serving you again! Sincerely, the Team at Robert Brogden's Garden City GMC

September 09, 2024

Very polite and helpful. Easy to make an appointment. Dealership with a small town appeal. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your wonderful review, Laura! We're thrilled to hear that you found Robert Brogden's Garden City GMC to be polite and helpful, and that our small-town appeal resonated with you. We always strive to make the appointment process easy for our customers. We look forward to assisting you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

September 05, 2024

I was very pleased with work done and also the kindness I got from all employees I met. More

by Dmeinert97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ilene
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Sep 06, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your wonderful review! We appreciate your kind words about the work done and the kindness you experienced from our team at Robert Brogden's Garden City GMC. We strive to provide excellent service and it's great to hear you had such a positive experience. We look forward to welcoming you back on your next visit! Sincerely, the Team at Robert Brogden's Garden City GMC

September 02, 2024

We appreciate the service, staff and support we receive from Brogden's Garden City GMC More

by MBMKOEHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Daniel
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Sep 04, 2024 -

Robert Brogden's Garden City GMC responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate the service, staff, and support at Robert Brogden's Garden City GMC. We truly value your feedback and look forward to serving you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

August 26, 2024

I love the receiving a teacher discount. It makes car repairs seem easier. Thank you!! More

by pinkystraight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your positive experience! We're thrilled to hear that our teacher discount makes car repairs feel easier for you. At Robert Brogden's Garden City GMC, we appreciate the hard work of educators and are glad to provide this benefit. We look forward to assisting you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

August 12, 2024

Was able to get in quickly and have service done on my car, love the printout sheet for inspection results on my car More

by bsnuzum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cooper/technician
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Aug 13, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your wonderful review! We're glad to hear you had a quick and efficient experience at Robert Brogden's Garden City GMC. We're happy to provide detailed inspection results to keep you informed about your vehicle. We appreciate your feedback and look forward to serving you again! Sincerely, the Team at Robert Brogden's Garden City GMC

August 11, 2024

Check your bill. I think I was overcharged for a battery. Found them online and at other businesses for $100 less. More

by booly110se
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo Caro
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Aug 13, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your feedback. We understand your concern regarding the pricing of the battery. At Robert Brogden's Garden City GMC, we strive to provide competitive prices and products that beat aftermarket quality. Please contact us directly so we can address this matter and ensure your satisfaction. We appreciate your input and look forward to hearing from you. Sincerely, the Team at Robert Brogden's Garden City GMC

August 09, 2024

Took 3+ hours for the alignment and 3 times calling to make an appointment. No one would ever call back. More

by JENN_LYNN_COX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eileen
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Aug 12, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your feedback, Jenn. We understand your frustration with the delay and communication during your appointment at Robert Brogden's Garden City GMC. We appreciate you bringing this to our attention as we strive to improve our service. Please feel free to reach out to us directly if you'd like to discuss this further. We value your input and hope to assist you better in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

August 09, 2024

Took vehicle in for a running board issue. Was resolved and will return when part arrives. More

by djweaver28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 12, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for your feedback. We're glad to hear the running board issue was resolved for you. Please don't hesitate to reach out to us at Robert Brogden's Garden City GMC when the part arrives or if you have any additional questions in the meantime. We look forward to seeing you again! Sincerely, the Team at Robert Brogden's Garden City GMC

August 06, 2024

Had problem with my car the service department was great got me fixed up so I could make my flight out of town…. The girls in the service department are the best! More

by SSPECKETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 07, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your experience! We're glad to hear that our service department was able to assist you and get you back on the road in time for your flight. Our team at Robert Brogden's Garden City GMC truly strives to provide the best service possible. We appreciate your kind words and hope to see you again soon! Safe travels! Sincerely, the Team at Robert Brogden's Garden City GMC

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