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Robert Brogden's Hays GMC

Hays, KS

4.8
145 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
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108 E 13th St

Hays, KS

67601

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Showing 145 reviews

January 05, 2024

Outstanding staff to work with, they got my vehicle in quickly and performed the service I requested More

by SWASINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Jan 08, 2024 -

Robert Brogden's Hays GMC responded

Thanks for this great review! I can't tell you enough how much I appreciate our service team. They do a fantastic job and I am very happy that they were there to take care of you! Thank you again and I look forward to working with you in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

January 04, 2024

Got in and out quickly. Bought the pickup there and have it serviced there amen More

by jhaas47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Jan 05, 2024 -

Robert Brogden's Hays GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 30, 2023

Very good to work with. Aaron was very easy to get along with as were the other employees. More

by IHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Robert Brogden's Hays GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 23, 2023

Brogden's dealership in Hays was very friendly and helpful. We were pleased with the service departments fast action on adding on our new accessories to our recent purchase. We were given a nice loan More

by brewsterfarms
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Robert Brogden's Hays GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 20, 2023

It was great really fast ready when got there went over thing’s very well More

by jeffdeanwendt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Treinen
Dec 22, 2023 -

Robert Brogden's Hays GMC responded

Thank you for this amazing review! I really appreciate your business, Jeff. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 20, 2023

They did a good job. Will most likely trade again when the miles are up to the best time to trade. More

by jimleecanf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Aguilar, Tyler Treinen
Dec 22, 2023 -

Robert Brogden's Hays GMC responded

Jim, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 19, 2023

Working with Aaron was great. He was very diligent in finding us a vehicle. Very pleasant and helpful. More

by BILLIBECKMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review, Billi! I am very happy to hear that Aaron could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 18, 2023

The sales team was easy to work with and were not pushy which I appreciated. More

by EMFLECK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Treinen
Dec 19, 2023 -

Robert Brogden's Hays GMC responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

December 15, 2023

Through different names they have been my dealer for years. Friendly, dependable, available, the service is prompt and whether I need to be dropped off, picked up, or my vehicle returned when service i More

by mleas44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt, Scott
Dec 18, 2023 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

December 14, 2023

The service department did great. However, I another an issue with the ceramic coat which was pre-installed on the vehicle when I purchased it. The Service Department said the issu More

by M&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
Dec 14, 2023 -

Robert Brogden's Hays GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

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