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Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.8
145 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
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108 E 13th St

Hays, KS

67601

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Showing 145 reviews

October 20, 2023

The service department handled my service on my Yukon in a fast excellent fashion. The was very helpful and courteous. More

by SHARONKAYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for putting your trust in Robert Brogden's Hays GMC, Sharon! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 20, 2023

Had the pickup serviced and some parts came in that weren't available at the time of purchase, those were also installed. Everything was done in a timely manner and had our pickup back several hours l More

by JOHNKEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Kurt are always friendly and easy to work with.
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Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for your outstanding rating about our service department, John. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 20, 2023

We appreciate their promptness and courtesy when we need their services. They consistently help is. More

by JDOLEZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 20, 2023

Very good. Read a book and enjoyed a cup of hot chocolate. Like the drink station. Nice way to pass the time while waiting. More

by REBERLE150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 16, 2023

Throughout the entire shopping and purchasing process, our salesman Tyler, was professional, knowledgeable and efficient. I recommend this dealership and salesman to anyone looking for a top notch experie More

by CCarlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Oct 18, 2023 -

Robert Brogden's Hays GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Carlin. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 16, 2023

Had the truck we needed, traded fair, all paper work went well & this is the 2nd truck we have purchased from this dealer. More

by SFROETSCHNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 15, 2023

The representatives at this dealership are awesome! They tend to go over and above to satisfy each customers visit. Thank you! More

by DOTYSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department…Scott and Curt
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Oct 17, 2023 -

Robert Brogden's Hays GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 15, 2023

Everyone we talked to was friendly and helpful and made sure any questions we had were answered. More

by MHOGAN58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 14, 2023

Tyler made the entire process super easy. I had a great experience. Paperwork was a breeze More

by casEY50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Treinen
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Oct 17, 2023 -

Robert Brogden's Hays GMC responded

Casey, thank you, and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. I am sincerely grateful for your business! Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 13, 2023

We had warranty work done on our pickup. We were able to get it in very fast and were very thankful for that. Everyone was very nice and helpful. More

by ZIKEGIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
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Oct 13, 2023 -

Robert Brogden's Hays GMC responded

Hello, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Robert Brogden Hays GMC's Service Department. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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