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Robert Brogden's Hays GMC

Hays, KS

4.7
226 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
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108 E 13th St

Hays, KS

67601

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Showing 226 reviews

February 19, 2026

overall pleasant experience there were somethings that could of been explained better. things are changing from how we are used to doing them such as paying the dealership what we still owe on trade in an More

by TDIBBLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Walle
Feb 19, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! We appreciate your insights regarding the changes in our processes at Robert Brogden's Hays GMC. It's great to hear that you had an overall pleasant experience, and we understand that some aspects may need clearer explanations. If you have any further questions or need assistance, please feel free to reach out to us. We look forward to serving you again! Regards, Chad Staab, Sales Manager

February 12, 2026

Called asking to get in for a recall and tailgate issues. They got me right in at the time I needed. Tailgate was a blown fuse. Recall done. No charge!!! Gald they got me going again!!! More

by tammyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 13, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Tammy! I am thrilled to hear that we could assist you promptly with your recall and tailgate issues. It's great to know that we got you back on the road without any charge. Your satisfaction is our priority at Robert Brogden's Hays GMC. We look forward to seeing you again for any future needs! Regards, Scott Wasinger, Service Manager

February 07, 2026

Josh was very knowledgeable, polite, and extremely helpful in explaining the vehicle operation to us. He explained it in terms an elderly person could understand. More

by 19470
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that Josh provided you with such knowledgeable and helpful service at Robert Brogden's Hays GMC. Our team always strives to ensure our customers fully understand their vehicle's operation, and it's great to know that he was able to communicate effectively. We appreciate your feedback and look forward to seeing you again soon! Regards, Chad Staab, Sales Manager

February 03, 2026

Great salesman went above and beyond to help this is great dealership every one is a joy More

by chadblackburn340
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 03, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your review, Chad! I am happy to hear that our team went above and beyond to assist you at Robert Brogden's Hays GMC. It’s always our goal to provide a joyful experience for our customers. We look forward to serving you again soon. Regards, Chad Staab, Sales Manager

February 01, 2026

Scott P and his service department team are awesome, easy to deal with and go the extra mile for you More

by KEVINOK3248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannsteil
Feb 01, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Kevin! I’m happy to hear about your positive experience with Scott and our service department team at Robert Brogden's Hays GMC. Going the extra mile for our customers is always a priority, and I truly appreciate your recognition of our efforts. We look forward to assisting you again in the future! Regards, Scott Wasinger, Service Manager

January 26, 2026

Was there for routine oil change and tire rotation and had also scheduled to have them check seat heater which wasn’t working. It was about 6 weeks later that I noticed seat did not move up/down or forwar More

by MBITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jan 26, 2026 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service you received during your visit for an oil change and tire rotation at Robert Brogden's Hays GMC. It's concerning to hear about the issues you faced with your seat heater and seat adjustments afterwards. I am glad that you were able to resolve the issue by reconnecting the wire harness. Your feedback is important to us, and I encourage you to reach out directly to us if you have any further concerns or questions. We strive for the best service possible and want to ensure you have a positive experience with us in the future. Thank you for choosing Robert Brogden's Hays GMC. Regards, Scott Wasinger, Service Manager

January 21, 2026

Everything was quick and easy. Everyone was extremely knowledgeable and helpful. Miguel even help set up the OnStar service before we left! More

by Cullens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Caballero
Jan 22, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Cullens! I'm pleased to hear that everything was quick and easy for you at Robert Brogden's Hays GMC. It's great to know that Miguel was able to assist you with setting up the OnStar service. We truly appreciate your kind words and hope to see you again soon! Regards, Scott Wasinger, Service Manager

January 20, 2026

These guys do a good job getting you in and out as fast as possible. More

by JASONG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Jan 21, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We at Robert Brogden's Hays GMC appreciate your feedback and are glad to hear that you had a positive experience with us. We strive to provide efficient and quality service to all our customers. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager

January 20, 2026

Our salesman was very knowledgeable about the vehicle we looked at..didn’t try to pressure us into buying new vs used. More

by jflax
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
Jan 20, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your kind review! I am thrilled to hear that our salesman provided you with knowledgeable assistance without any pressure. At Robert Brogden's Hays GMC, we strive to ensure our customers feel comfortable and informed in their vehicle choices. We appreciate your feedback and hope to see you again soon! Regards, Chad Staab, Sales Manager

January 15, 2026

As always very friendly and efficient . Curtis Klaus is always so accommodating Don’t lose him , so nice to see a familiar face . More

by ZEKES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Klaus
Jan 15, 2026 -

Robert Brogden's Hays GMC responded

Thank you for your review! I am happy to hear you had a friendly and efficient experience at Robert Brogden's Hays GMC. Curtis is indeed a valuable member of our team, and I appreciate your recognition of his hard work and dedication. We look forward to seeing you again soon! Regards, Scott Wasinger, Service Manager