Back

Robert Brogden's Hays GMC

Hays, KS

4.8
83 Reviews
After 52 years of service to the Hays community, Stan Dreiling’s James Motor Company was acquired by Robert Brogden in July of 2020. Robert Brogden, with over 40 years of automotive experience, currently owns Robert Brogden’s Olathe Buick GMC, the number one GM selling dealership in the state of Kansas, Robert Brogden's Olathe Kia, and recently acquired what is now Robert Brogden's Garden City GMC and Robert Brogden's Garden City Honda. Brogden is from Nicodemus, Kansas, not far from Hays, and some may remember him from his days as top salesman for the K-G Men’s Clothing Store at The Mall in Hays in the late ‘70s through early ‘80s. Robert’s wife Kathy (Steiner) is a 1979 graduate of Fort Hays State University. Hometown roots and values make the Brogden brand one that Kansas families trust. The goal is to respect the busy lives of customers and provide them with a no-hassle, no-pressure experience. Various charities and worthy causes have also benefited from Robert Brogden over the years. He and his family are longtime supporters of the community and they are looking forward to continuing this legacy of dedicated involvement within Hays and Ellis County. The staff at Robert Brogden's Hays GMC will be just as dedicated to making the buying or service process convenient, transparent, and affordable.
Contact Dealership

108 E 13th St

Hays, KS

67601

Directions

By Type

Showing 83 reviews

October 20, 2023

We appreciate their promptness and courtesy when we need their services. They consistently help is. More

by JDOLEZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 20, 2023

Very good. Read a book and enjoyed a cup of hot chocolate. Like the drink station. Nice way to pass the time while waiting. More

by REBERLE150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Treinen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 16, 2023

Throughout the entire shopping and purchasing process, our salesman Tyler, was professional, knowledgeable and efficient. I recommend this dealership and salesman to anyone looking for a top notch experie More

by CCarlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Treinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Robert Brogden's Hays GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Carlin. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 16, 2023

Had the truck we needed, traded fair, all paper work went well & this is the 2nd truck we have purchased from this dealer. More

by SFROETSCHNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 15, 2023

The representatives at this dealership are awesome! They tend to go over and above to satisfy each customers visit. Thank you! More

by DOTYSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department…Scott and Curt
Oct 17, 2023 -

Robert Brogden's Hays GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 15, 2023

Everyone we talked to was friendly and helpful and made sure any questions we had were answered. More

by MHOGAN58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 14, 2023

Tyler made the entire process super easy. I had a great experience. Paperwork was a breeze More

by casEY50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Treinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Robert Brogden's Hays GMC responded

Casey, thank you, and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car-buying experience should be. I am sincerely grateful for your business! Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 13, 2023

We had warranty work done on our pickup. We were able to get it in very fast and were very thankful for that. Everyone was very nice and helpful. More

by ZIKEGIL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
Oct 13, 2023 -

Robert Brogden's Hays GMC responded

Hello, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Robert Brogden Hays GMC's Service Department. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

October 11, 2023

The staff was very friendly and accommodating with our dog. We came from Wichita with our dog. We were allowed to have him in the waiting area and office. The price negotiations were handled with Chad More

by JSGRIEVE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Robert Brogden's Hays GMC responded

Hello and thanks for your kind words! We appreciate our team here at Robert Brogden Buick GMC Cadillac and I am thrilled that we have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Cole Reed, Sales Manager creed@brogdenauto.com

October 03, 2023

Great buying experience. The whole team worked together to get me the exact vehicle I wanted, a great price and easy financing. Robert Brogden in Hays is a great place to p More

by DISNEYDAD8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Robert Brogden's Hays GMC responded

Thank you for taking the time to share your feedback regarding your experience at Robert Brogden Buick GMC Cadillac (Hays) and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Regards, Cole Reed, Sales Manager creed@brogdenauto.com

...
8