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Robert Brogden's Hays GMC
Hays, KS
145 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 145 reviews
Verified Customer
March 01, 2024
Recently moved to the area. My Buick was leaking a little transmission fluid (small patches of red fluid under the parked car after a drive) and idling ragged at stop lights. My Buick was leaking a little transmission fluid (small patches of red fluid under the parked car after a drive) and idling ragged at stop lights. Since I've driven Buicks all my life, I've been looking for a "home" dealership for service, parts, and new/used vehicles. Not this one -- they didn't act at all interested in a new customer from the start. I made a service appointment for Monday morning at 8:30 am, completed the online info form, wrote the same details on the key envelope, then dropped the car and keys off the night before. Didn't hear a peep from Brogden's either Monday or Tuesday--no call, no voice message, no text. I tried to check the status online through their website, but got error messages that their online customer portal wasn't working. Finally I called Tuesday at 4:30 pm to find out what the status of the service diagnosis was. Was told that Brogden's couldn't find a problem with the idle or a transmission fluid leak -- but they wanted to do over $1,800 worth of repairs to the engine oil system, and were charging me $230 for this "diagnosis," despite the fact the car never leaked oil, smelled of burnt oil, or ever had to have oil added between regular oil changes. I reluctantly paid the "diagnosis" charges and took my car on down the road. I won't be back, and I'm still on the hunt for a local dealership to purchase vehicles, parts and service from. More
by BuickLoyal
Employees Worked With
Didn't speak with anyone in Sales, Finance, or Management
February 28, 2024
We will definitely use Brogden again for any future purchases. Told Aaron what we wanted and he delivered!! purchases. Told Aaron what we wanted and he delivered!! More
by youngsm
Employees Worked With
February 24, 2024
Great service, appointment scheduled was on time and efficiently. Service crew was very helpful and friendly! efficiently. Service crew was very helpful and friendly! More
by ROBERTSS0
Employees Worked With
February 21, 2024
Very committed to potential buyers. Answered all my questions. Very nice supply of vehicles and the price was right. Answered all my questions. Very nice supply of vehicles and the price was right. More
by DALEKENNEY23
February 15, 2024
This was one of the most pleasant times that I have purchased a vehicle. All three staff members I talked with were interested in working with me and were not pushy. purchased a vehicle. All three staff members I talked with were interested in working with me and were not pushy. More
by pattyn0
February 15, 2024
I was good learn a lot about Gmc People your fine to deal with Thanks deal with Thanks More
by carolwalt1976
February 14, 2024
Everything went good and I am happy with my truck. I will see you next time. I will see you next time. More
by MUSTANGENERGY
Employees Worked With
