Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Robert Brogden's Hays GMC - Service Center

Hays, KS

4.7
78 Reviews
Call Service Center (785) 625-3481

78 Reviews of Robert Brogden's Hays GMC - Service Center

Sort by
July 12, 2025

Got a tire rotation said it was going to be 19. 95 plus tax butt charge me extra 5.00 for parts More

by GMGABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jul 13, 2025 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us. I understand that you were unexpectedly charged extra for parts during your tire rotation service at Robert Brogden's Hays GMC. Your feedback is important, and we strive for transparency in our pricing. If you'd like to discuss this further, please feel free to reach out to us directly. We appreciate your feedback and hope to assist you better in the future. Regards, Scott Wasinger, Service Manager

July 10, 2025

Scott and Curt have been very helpful and honest about the work my truck's need, the techs get their work done in a VERY timely manner. we appreciate the guys at Brogden in Hays More

by KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Curt
Report | Print
Jul 11, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Kyle! I am thrilled to hear that Scott and Curt provided you with helpful and honest service regarding your truck. It's great to know that our techs were able to complete their work in a timely manner. We truly appreciate your kind words about Robert Brogden's Hays GMC and hope to see you again soon! Regards, Scott Wasinger, Service Manager

June 28, 2025

Everyone was very nice and friendly. Scott is great and I really enjoyed visiting with mark More

by miketongish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott fontensteal
Report | Print
Jun 28, 2025 -

Robert Brogden's Hays GMC responded

Thank you so much, Mike! I am glad you had a positive experience at Robert Brogden's Hays GMC. It's great to know that Scott and Mark made your visit enjoyable. We appreciate your feedback and hope to see you again soon. Regards, Scott Wasinger, Service Manager

May 20, 2025

Do not communicate very well with customers. Had to continually call to check on status of our vehicle that was in for repairs. More

by JHCROPCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Staab
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us. I understand that consistent communication is important, especially regarding your vehicle repairs at Robert Brogden's Hays GMC. We value your feedback and we'll use this information to improve our communication going forward. Our team appreciates your input and hope to serve you better in the future. Regards, Scott Wasinger, Service Manager

May 17, 2025

$150 to change cabin filter. $144 for oil change. You might get more business if you were even close to market. Probably won't see mine agin. More

by jrohleder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Klaus
Report | Print
May 17, 2025 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience. I understand that pricing is an important factor when choosing where to service your vehicle. While costs can vary based on parts and services provided, the team at Robert Brogden's Hays GMC is available to review your visit and discuss any questions you may have. I encourage you to reach out to me directly. Your satisfaction is important to us. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

May 07, 2025

Very pleased with the service, easy and quick to get an appointment, parts were ordered in a timely manner and installed, Staff very helpful and friendly. Thank you More

by westco20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trish assisted with getting the correct parts that were wanted
Report | Print
May 07, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service at Robert Brogden's Hays GMC. Our team takes pride in providing helpful and friendly service, and we're glad to know that your appointment and parts installation went smoothly. We appreciate your support and look forward to seeing you again! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 25, 2025

Good experience! Friendly staff with professional techs and would recommend to others. Were very accommodating! More

by DAGREEN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! We're thrilled to hear you had a good experience with our friendly staff and professional technicians at Robert Brogden's Hays GMC. Your recommendation means a lot to us! We look forward to welcoming you back in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 24, 2025

I have been very pleased with the dealership and the people that have taken care of my car. Always accommodating and kind. More

by cadaubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Report | Print
Apr 24, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with Robert Brogden's Hays GMC and our team. Your kind words about our accommodating service mean a lot to us. We look forward to taking care of your car in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

April 08, 2025

Everything was just fine besides 383. 00 for a stupid keyfob and program. I think that is the stupidest thing I've ever heard. More

by AUGUSTINE0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Pflaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback. I understand your concerns regarding the cost of the key fob and programming. At Robert Brogden's Hays GMC, I strive to provide quality service and transparency in our pricing. If you have further questions or would like to discuss this matter, please feel free to reach out to me directly. I appreciate your input and hope to serve you better in the future. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

March 14, 2025

Received prompt and courtesy service from the service department as always. Would refer others to you all. More

by vkubert2
Workmanship
Recommend Dealer
Yes
Employees Worked With
Curtis Klaus
Report | Print
Mar 14, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! I'm pleased to hear that you received prompt and courteous service from our service department at Robert Brogden's Hays GMC. Your recommendation means a lot to us, and we look forward to assisting you and your referrals in the future! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

1
2
...
8