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Robert Brogden's Hays GMC - Service Center

Hays, KS

4.8
45 Reviews
Call Service Center (785) 625-3481

45 Reviews of Robert Brogden's Hays GMC - Service Center

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November 08, 2023

Great communication after the parts were ordered and service was very quick. Waiting room was clean and stocked with beverages for waiting customers. More

by lacyobanion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the service department
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Nov 08, 2023 -

Robert Brogden's Hays GMC responded

Thank you for visiting our service department and for leaving the kind words, Lacy. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
November 01, 2023

Great customer service always welcoming and very friendly. And we get our vehicle in right away More

by CWERTH6931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Robert Brogden's Hays GMC responded

Thank you for writing this amazing review for our team! At Robert Brogden Buick GMC Cadillac (Hays), we always appreciate customer feedback, and I am pleased to hear that our team provided a welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

Helpful
October 31, 2023

We were satisfied with our oil change and check up on our car recently in Hays. More

by LINDA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
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Nov 02, 2023 -

Robert Brogden's Hays GMC responded

Linda, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Regards, Chad Staab, Sales Manager cstaab@brogdenauto.com

Helpful
October 29, 2023

We were there a little early and they got my vehicle in for its oil change right away. We appreciate the promptness! More

by ddieder
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pfanensteil
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Oct 31, 2023 -

Robert Brogden's Hays GMC responded

Thank you for this amazing review! I really appreciate your business. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
October 27, 2023

Very helpful and fast! Thorough and responsive to my requests. Highly recommend for car service! More

by WASINGER.AMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wasinger
Report | Print
Oct 30, 2023 -

Robert Brogden's Hays GMC responded

Thank you for leaving us this great review, Amy! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
October 26, 2023

friendly , accommodating, took my concerns seriously, car wash was an added bonus, convenience for servici g More

by DONBETHV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie , 5 star, and manager of service dept, 5star
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Oct 27, 2023 -

Robert Brogden's Hays GMC responded

I appreciate you for letting others know about your experience, Don! If you ever need anything in the future, please don't hesitate to let me know. Take care! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
October 21, 2023

The staff at Brogdens is always very friendly, after doing business with James Motor, I was hesitant but they have been outstanding. More

by MIKIEDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Robert Brogden's Hays GMC responded

Thank you so much for taking the time to share your feedback with us, Mikie. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
October 20, 2023

The service department handled my service on my Yukon in a fast excellent fashion. The was very helpful and courteous. More

by SHARONKAYH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for putting your trust in Robert Brogden's Hays GMC, Sharon! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
October 20, 2023

Had the pickup serviced and some parts came in that weren't available at the time of purchase, those were also installed. Everything was done in a timely manner and had our pickup back several hours l More

by JOHNKEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Kurt are always friendly and easy to work with.
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Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for your outstanding rating about our service department, John. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

Helpful
October 20, 2023

We appreciate their promptness and courtesy when we need their services. They consistently help is. More

by JDOLEZAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 20, 2023 -

Robert Brogden's Hays GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Regards, Scott Wasinger, Service Manager swasinger@brogdenauto.com

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