Robert DeNooyer Chevrolet

scheduled oil change This was the second and last of my free oil change after purchase. Rep very nice and friendly. Service was timely and fast. Thank you. This was the second and last of my free oil change after purchase. Rep very nice and friendly. Service was timely and fast. Thank you. More

Replacement Key Fob When I purchased my new Silverado, there was only one keyfob. The folks at DeNooyer got me a 2nd fob at no cost and programmed it to my new truck. t When I purchased my new Silverado, there was only one keyfob. The folks at DeNooyer got me a 2nd fob at no cost and programmed it to my new truck. they were very pleasant and helful More

Wonderful Service! Laura Martinez is very honest, straight forward, and knowledgeable. I know my Equinox is being well taken care of when I bring it to DeNooyer. Keep up Laura Martinez is very honest, straight forward, and knowledgeable. I know my Equinox is being well taken care of when I bring it to DeNooyer. Keep up the good work!! More

Great Service Rep and Service Laura Martinez looked up everything that needed tI done on my Acadia, it has over 118,000 miles. She gave me prices and a thorough explanation of eac Laura Martinez looked up everything that needed tI done on my Acadia, it has over 118,000 miles. She gave me prices and a thorough explanation of each job. The prices were competitive and I stayed at that service department because of Laura's extra research for my repairs. Great job was done on all if the repairs. More

Courtesy is King Needed service but was heading out of town , service department said they would try to squeeze me in. In and out in 35 minutes on a unscheduled servic Needed service but was heading out of town , service department said they would try to squeeze me in. In and out in 35 minutes on a unscheduled service appointment. Un heard of !!! More

Shady customer service rep. Came in for an oil change. Customer Rep told me that I had a hole in my tire, a large piece of metal was sticking out of the side wall of the tire and Came in for an oil change. Customer Rep told me that I had a hole in my tire, a large piece of metal was sticking out of the side wall of the tire and it was unrepairable. I was told I would need to order a new tire for $160. I looked at the tire and saw a small nail in the tread. Thanked the DeNooyer Customer Service Rep (thinking she was nuts) and left. Took the car to discount tire and they repaired the tiny nail hole for free. Wow! Your service department needs to find better representatives. Not truthful, honest or trustworthy. Not bringing my car back. More

Installed new door lock Called Thursday at 3:30 pm , had appointment for next day 8:00 am, all done by 11:00 am. Cant beat that ! Laura Martinez very helpful ! Called Thursday at 3:30 pm , had appointment for next day 8:00 am, all done by 11:00 am. Cant beat that ! Laura Martinez very helpful ! More

Disappointed Have my truck there for the third time to fix a problem with the seat, first time it was fixed , but then a few months later had the same problem. Sec Have my truck there for the third time to fix a problem with the seat, first time it was fixed , but then a few months later had the same problem. Second time they looked at it and said they needed to order parts, third time it went in now they say the parts are still not here, if they are not here then why did they schedule me for the appointment. They are trying to make it right with a loaner but really how stupid. More

oil change good job very nice people were good service stands out very quit what is needed in Holland we need good service honest people at our auto shops very nice people were good service stands out very quit what is needed in Holland we need good service honest people at our auto shops More

Make sure you get all the warranty you can buy I bought a new 2014 Silverado and at that time I got the MAX warranty I could. The service department has been great. (ASK FOR CARMEN). I've had all m I bought a new 2014 Silverado and at that time I got the MAX warranty I could. The service department has been great. (ASK FOR CARMEN). I've had all my services completed @ Denooyer Chevrolet with GREAT satisfacation. I just can't say enough about great teamwork. Denooyer has one of the best It starts with with a great service agent (CARMEN) , the Mechanies (JEREMAIH, JUSTIN, JASON) doing a great job and keeping the service agent informed, and CARMEN keeping me up todate. My trucks going on three years old now and the mechanes with their inpections finding thing like trans line leaking, weak crimp fittings on eng oil coolaner line. During the test drive the inpector found that after pumping the brakes a couple of time pedal was hard, also heard a clunking noise in the front end. The brake vacuum pump was faulted, and left front upper control arm was loose. All of which was covered under Warranty. A greast team who cares about us driving a safe vechicleand saving lives. I appreciate the teams honesty and doing a great job. More