Thought I had a deal made for a new Escape. Car was prepped and gassed, keys exchanged and all papers signed (except the sales contract). My saleslady was one of the best I have seen and bears no fault in this debacle. After waiting quite a while, I was called back to the Credit Manager's office to sign the sales contract. As he went through the payments, I questioned the total amount and was told that it was the agreed price for the Escape plus an extended warranty, at a cost of $4500. I immediately told him I was not interested in the extended warranty and refused to sign the contract. He went next door to the Sales Manager and returned, announcing that I could not buy the car at that price, without the extended warranty.
I left his office and returned the keys to my saleslady. In almost 50 years of buying Fords, this is my worst experience. Sure wanted that little blue Escape but, figure I will shop around for a more reputable dealer. Roberts Ford of Prior, OK, is now the worst Ford dealer I have experienced.
Not saying it happens every time, BUT, it sure happened to me.