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Robichaux Ford

Thibodaux, LA

4.4
62 Reviews

272 West Main St.

Thibodaux, LA

70301

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62 Reviews of Robichaux Ford

August 24, 2017

Dino's new car The experience was awesome and I liked what I bought and I thank my friend Chris Coupel for all that he did for me over the last year and a half looki More

by Dino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Coupel
Aug 28, 2017 -

Robichaux Ford responded

Dino, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle. We will be sure to pass your thank you to Chris. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Robichaux Ford Team

August 24, 2017

Great customer service Chris, our salesman, was very helpful with helping us select the vehicle we wanted. He stayed in communication with us, working around my shift work More

by John140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Coupel, Patrick Butler
Aug 28, 2017 -

Robichaux Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us.We will be sure to pass your feedback to Chris. We look forward to seeing you back again in the future. Take care! Sincerely, Robichaux Ford Team

August 23, 2017

Excellent Deal My experience with Robichaux Ford was very comfortable and unpressured. There was no haggling on price, and their best deal was the first price. Th More

by Jrlouviere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SHANE J. TOUPS
August 21, 2017

Prompt and friendly service I brought my vehicle in for a regular oil change. I enjoyed my wait in the nice, spacious waiting room next door with TV and magazines provided. I r More

by homeguy88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeringue, Eric
Aug 23, 2017 -

Robichaux Ford responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Thank you for your recommendation. Regards, Robichaux Ford Team

August 19, 2017

Great service. We talked with Shane about what we were looking for and he showed several options that were perfect. The problem was choosing which one to purchase. More

by Joehome72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SHANE J. TOUPS
Aug 21, 2017 -

Robichaux Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. We will be sure to pass your feedback to Shane and we would like to thank you for your recommendation. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Robichaux Ford Team

August 19, 2017

Chris is a genuine and caring guy!! I was in desperate need of a new vehicle. My a.c. went out in my old car, my windows did not go down and in this Louisiana heat there were several inc More

by Spencer.Sanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Coupel
Aug 21, 2017 -

Robichaux Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Chris was able to go above and beyond your expectations and provide you with a memorable experience. Congrats on your new car! Thank you for your recommendation. Feel free to call or stop by if there's anything else we can do for you. Regards, Robichaux Ford Team

August 18, 2017

Great salesman, Knowledgeable, friendly I have purchased several vehicles from Robichaux Ford and each time I come back I am treated to great service, friendly staff that is knowledgeable ab More

by Porsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Arceneaux, SHANE J. TOUPS
Aug 21, 2017 -

Robichaux Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in knowledgeable, attentive and professional customer service and we're glad that our team made such a great impression on you. We will be sure to pass your kind words to Shane. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Robichaux Ford Team

August 18, 2017

fantastic They are always pleasant helpful and patiently work with you. I have purchased several vehicles there and always highly recommend them to family and f More

by Gautdawn9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Arceneaux, SHANE J. TOUPS
Aug 21, 2017 -

Robichaux Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful and patiently during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Robichaux Ford Team

August 14, 2017

Great Sales Rep willing to help you with your needs Willing to help you work with you give you different options when selecting the truck I needed. I will be back for my next purchase More

by Gene1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Long
Aug 15, 2017 -

Robichaux Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Robichaux Ford Team

August 13, 2017

"3rd Time Was A Charm" This was our 3rd time Buying from Robichaux Ford!! Our sales person was Shane Toups!!! Shane helped us get the best deal !!! Any thing and every thing More

by The Billiot's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SHANE J. TOUPS
Aug 14, 2017 -

Robichaux Ford responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Shane was able to show you our dedicated and personalized service. Thank you for your recommendation. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Robichaux Ford Team

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