The buying process was simple and no different than most. The problems started in the service department. My truck started having serious steering problems. Starting to turn the steering wheel resulted in the wheel VIOLENTLY spinning out of my hands. I went back to the dealership and told them what was going on. I was met with confused looks, followed by "... we've never heard of that". I didn't get anywhere with them. After two additional incidents, I began searching the internet for a possible solution. After typing in the problems I was having, instantly, I found video after video from many people having the same problem. I returned to the dealership and showed them the videos and asking them to fix it, I was told, "we don't know anything about that". Eventually they agreed to keep the truck to diagnose the problem. Having the truck for a week, I was told again, they didn't know what was wrong and "... couldn't get the problem to duplicate". That was pretty hard to believe because after leaving the dealership and driving approximately thirty miles, the truck did it again. I told the dealership I was going to get an attorney. Magically, the next day they called and told me they had a solution and could fix the problem. I searched again for the problems my truck was having. Not only did GM acknowledge the problem back in 2014, they sent notification to all dealerships NOT to sell the vehicles until the problems were fixed. I also learned it was a Federal crime to sell these vehicles until the problem was fixed. After numerous other "recalls" and this steering problem my truck is running now. After unknowingly putting my family and myself at risk by driving this vehicle the dealership has done nothing about it. It should also be noted, the Federal Government also required dealerships to return the FULL purchase price of the vehicle, or replace the vehicle with an exact replacement. That never happened either. In my personal opinion, find another dealership and save yourself time, effort, money and possibly you safety.