Robideaux Motors Co

I have purchased a lot of cars over the years from many dealerships in California, Maryland and now Idaho. I can attest without any reservations that purchasing a vehicle from Robideaux Motors in Coeur d' dealerships in California, Maryland and now Idaho. I can attest without any reservations that purchasing a vehicle from Robideaux Motors in Coeur d'Alene, ID, was one of the best experiences I have ever had. Everyone was exceptionally nice and there was no pressure whatsoever. The salesperson, Gerrod, was low-key and didn't try and "sell" me something, he just helped me find what I was looking for after I told him what my needs were. There was no "haggling" over price, very straight forward and below MSRP. They gave me a good price for my trade too. Everything was above board and transparent. When I worked with Jessica in finance, again there was no pressure to buy "this or that" add-ons: just here's what you can have and the benefits. Now here is something also very cool...the car came with a lifetime power train warranty that includes the turbo. That, in and of itself, is huge as turbos are usually the first thing to go in today's vehicles. Lastly a big shout out to Sonia the presales customer service rep I worked with...she was exceptionally professional and courteous. She worked hard, but without pressure, to get me in the door and I am so glad she did. BOTTOM LINE: I highly recommend you give Robideaux Motors a look when you are in the market for a new or used car. I purchased a new 2023 Buick Envision BTW. More

Absolutely the very best experience in many years buying a new vehicle. From the first call to the moment I drove off the lot with my new truck - I was treated with dignity and given an honest and fair deal a new vehicle. From the first call to the moment I drove off the lot with my new truck - I was treated with dignity and given an honest and fair deal. In a time where most dealers act like they don’t want to sell you a new vehicle - it was refreshing to get the kind of service I haven’t seen since the 1980’s. More

Fantastic experience! Mike, the sales guy, was wonderful. He had no problem that I arrived at 6pm on a Tuesday and did not rush me while looking at the vehicle. He showed Mike, the sales guy, was wonderful. He had no problem that I arrived at 6pm on a Tuesday and did not rush me while looking at the vehicle. He showed me the features, explained all the new-fangled equipment to me, and was an absolute pleasure. Communication was excellent, if I had a question I wasn't worried about reaching out to him. To top it all off, when Mike heard I had to take a cab to get to the dealership, he (and the company) immediately reimbursed me. I was already excited about my new vehicle and that made me choke up a bit. Jessica, in finance, was amazing as well. She found me the best rate, explained all the paperwork well, and even prepared me on how to get insurance and registration settled quick and easy. 10/10 I would recommend them and will be coming back when it's time for a new vehicle. I had never purchased a car from a dealer and was terrified, but the process was quick and easy and no scheming going on here! Honest people with great hearts. More

Excellent staff, upfront pricing, seamless process. Will return for all future purchases. Pam/Roger/Danya/Jesse, thank you for the wonderful experience! Will return for all future purchases. Pam/Roger/Danya/Jesse, thank you for the wonderful experience! More

Hands down the best experience I have had buying a truck. Thanks again John Sandy, OR Thanks again John Sandy, OR More

Danya was fantastic to work with her patience and customer service was outstanding It was a pleasure working with her customer service was outstanding It was a pleasure working with her More

I have bought vehicles at numerous car lots over the years and Robideaux motors was the worst that I have had. I rarely write a negative review for a business, I can remember doing this twice in my life years and Robideaux motors was the worst that I have had. I rarely write a negative review for a business, I can remember doing this twice in my life and this will be the third. It takes a lot to really xxxx me off and they did this numerous times. I purchased a used lexus from them in July. I live out of town, so approximately 3 hours from CDA. In the deal part of the deal they would fix the door dings with paintless dent repair, fix a hole in the back seat, and detail the vehicle. Also I was told once they get the plates in which was part of the deal they would call me and send them to me. We agreed upon a price, I paid cash for the vehicle and the salesman said when would you like to pick the vehicle up? I said I would work next Friday (which was a week from the day I purchased the vehicle) . They said that works!!! I will give you a call on Friday when it's ready. So I drove to family in the area of Spokane and wait for the call on Friday. It gets to 1 in the afternoon so I call, no one seems to know what I am talking about and they are going to look into it and call me back (this is their typical response, deflect/no accountability). Two hours passed and no call back. So at 3 I call and magically I get to talk to my salesman. He begins to explain that they couldn’t get a hold of the dent guy and that he was two weeks out, so that isn’t done (is there someone where you live that can do the job and we just pay them) and he just sent it to the detail shop. Of course I was extremely pissed because this was supposed to be done and if there was an issue why wasn’t I contacted earlier in the week. In other words they blew it off and were in panic mode this is where the real lying begins. I said I have used a paintless repair guy in the valley, give them the number and they say they will call him (granted this is another time I am going to have to drive to the area to get the car fixed). I call the guy myself and he tells me when he can work me in. I get out there to get my car and of course the car salesman is kissing my xxx because he knows I am pissed, but never admits he dropped the ball. So I express my displeasure with him and the guy in the shop that he hands me off to because he doesn’t want to take responsibility. So I let the guy in the shop hear about it in a respectful manner and he just looks at me what do you want me to do? As he calls the dent guy I suggested at nearly 5 PM on a Friday of course he isn’t going to answer. So as he is just staring at me another individual at the desk steps up and tries to help me. Sir we will call first thing Monday morning and get this set up and we will call you with the appointment. Monday morning rolls around late in the afternoon and no call. So I call Robinouex motors, sir we called them this morning and haven’t received a call back. So I call the dent repair guy. He immediately answers and tells me when to come in. I explain the situation and being curious I ask did Robideaux motors call you this morning to set up an appointment? He says no they didn’t, but they did call late Friday afternoon (when I was standing there with them) so there is a lie. Also when a friend (that details cars by the way) saw my car for the first time he said did the dealership detail this car? I said yes, he said well they did a crappy job. Fast forward nearly two months later, I get a letter in the mail from WA licensing saying I owe $182 for my plates. This is strange to me because I had been waiting to hear from the dealership with my plates to send to me. So I immediately call the dealership on that Sunday of course there was no one to help me (they are open by the way) . Let me take your number down and the lady in charge of that will call you first thing tomorrow morning. I called the licensing place Monday morning, and they informed me that I have to pay this, because Robideaux doesn’t pay anymore. They stopped a month ago. Guess what?!?! More

I just want to send out a Big Thank You to Robideaux Motors in Idaho. They have been absolutely amazing and wonderful customer service. We custom ordered a truck last year and Marcy and Pam were on to Motors in Idaho. They have been absolutely amazing and wonderful customer service. We custom ordered a truck last year and Marcy and Pam were on top of it and helped us with all our needs and got us the perfect truck for our family. This year we ordered another truck and they were just as amazing helping us out and on top of everything. Our sales representative Roger hustled to make things happen and Pam made sure things got done on time. They really do care, listen and try to find what fits your needs and give you the best deal possible. Their customer service is amazing and they offer a wonderful coverage with warranties. I’ll always look forward to doing business with them in the future as part of the auto family. Thank you Robideaux motors for being a fantastic caring company. More

Worst service department I've ever dealt with. They pride themselves in ripping people off. They pride themselves in ripping people off. More

Robideaux Motors service department continually goes beyond the normal expectations of my general service requests. They are very knowledgeable and are always willing to help with any questions that I m beyond the normal expectations of my general service requests. They are very knowledgeable and are always willing to help with any questions that I may have. More