Robin Ford - Service Center

I was in need of service. I was greeted pleasantly by everyone I came in contact with including the Sales and Parts Depts. I talked to almost everyone in the store while waiting for the srvice dept. to f everyone I came in contact with including the Sales and Parts Depts. I talked to almost everyone in the store while waiting for the srvice dept. to finish with the repairs to my vehicle. When the work was completed, the Service Manager "Thanked" me for being a loyal customer. I needed some parts, so I visited the parts dept. - very friendly and professional. Next I inquired about a new vehicle and wound up talking to a few sales people, including the Manager, all courteous & professional. I was quoted a great deal, but the service I had done was extensive, so I'll have to wait for a short time to consider a new vehicle - but it will be with Robin Ford. Great Place to do business. More

Went to Robin Ford to have my daughter car sevices... had the Works Oil change Filter etc... Cost came to $45.00 not bad at all I thought... I received a call from the service manager stating that the airfi the Works Oil change Filter etc... Cost came to $45.00 not bad at all I thought... I received a call from the service manager stating that the airfilter needs to be replaced and fuel filter also.. The cost for the airfilter replacement would be $40.00 So I said no to that And I would be able to change the filter myself.... So went to store and pick up airfilter for $9.00 and came home to install the new filter... As I was walking around the car I had noticed that the tires were not rotated and also the airfilter they said that needed to be replaced was brand new.... Now I have been dealing with this dealer for serval years now and never really had and problems with them... The reason I am mad now is that I paid for service which I did not receive. Also how do i know if any service was done at all to my car.... More