
Robinson Toyota
Jackson, TN
Filter Reviews by Keyword
By Type
Showing 75 reviews
We purchased our RAV4 in 2014 from Robinson. Since then the service department, and especially Lynn Webb, has taken excellent care of it. He introduced us to the WOW program and we are certai Since then the service department, and especially Lynn Webb, has taken excellent care of it. He introduced us to the WOW program and we are certainly glad he did. More
Robinson Toyota has been a breath of fresh air to deal with. All the personnel I met and dealt with were friendly, helpful, and very knowledgeable. I have been a Honda owner for many years, and I switched with. All the personnel I met and dealt with were friendly, helpful, and very knowledgeable. I have been a Honda owner for many years, and I switched to Toyota, and I am very pleased with my decision. More
The service tech. Mark was unfriendly and was rud when i declined a $400.00 battery! He also tried to upsale other items that the price was inflated about 4 times. The Mark was unfriendly and was rud when i declined a $400.00 battery! He also tried to upsale other items that the price was inflated about 4 times. The next time i have my Highlander serviced, Mark will not be the one who helps me. If another service tech. Acts like Mark i will change dealerships. More
Very professional and helpful. Cared about my needs and were concerned about my satisfaction. Really liked the salesperson Cared about my needs and were concerned about my satisfaction. Really liked the salesperson More
Carried my 4Runner in for an oil change and came out with it leaking water in The floor board. Which it had never done before this even with a trip to Florida where we drove back in a horrible storm and had it leaking water in The floor board. Which it had never done before this even with a trip to Florida where we drove back in a horrible storm and had no problem with water coming in to the truck. Carried it back and they said it was due to the wires from my KC lights coming thru the firewall. and wanted to charge me almost $400 to fix a problem that I did not have before they touched it!! I will never carry a vehicle back to them again. I don’t know what they did but this is absolutely ridiculous. This problem did not exist even before I bought it when inspected by the dealership!!! More
I had a long wait on a Saturday to get my car serviced. Couldn't get a rental on Saturday. I was told I had an hour and a half wait but it was more like two 2 +hours. I wish they had a car wash service and Couldn't get a rental on Saturday. I was told I had an hour and a half wait but it was more like two 2 +hours. I wish they had a car wash service and car ride services on Saturdays outside of Jackson. More