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Rochester Chevrolet Cadillac

Rochester , MN

3.9
370 Reviews

1000 12th Street SW

Rochester , MN

55902

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Showing 370 reviews

February 12, 2012

Todd was very knowledgeable and professional, answering all our questions and giving us plenty of time to look over and test the vehicle of our choice. Thanks! More

by denise00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
January 24, 2012

We were very happy with the reception and information We were very happy with the reception and information Todd gave us at the dealership. He answered all our questions and was very attentive. We are h More

by denise00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
January 12, 2012

We were looking for a used minivan last weekend and had looked at several dealers with a good selection of vehicles. John Opat,from Clements, Spent a good couple of hours with us looking at the vehicles wh More

by dunnfarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Opat, John Opat
January 03, 2012

Todd worked with me via email for over a month to get me the car I wanted (a manual Legacy 2.5i Premium with All-weather package). He was the only sales rep I contacted who was willing to make a car swap fo More

by jurp59
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
January 03, 2012

I had been doing a lot of research on the 2009 to 2010 Pontiac Vibe GT, and I happened to locate one within my price range on this site, so I decided to call. I had done a year's worth of research and was More

by Nicole013
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Stark
Jan 05, 2012 -

Rochester Chevrolet Cadillac responded

Our apologies! We love customers.We hate missing sales. We are sorry for the poor level of service you received. If you every have further comments (good or bad) or would ever consider our services in the future, please contact Mike Knutson (Pre-Own Manager) or Krik Friel (Pre-Own Manager) directly at 507-289-0491 or Mknutson@clementsauto.com Again, our apologies.

Jan 14, 2012 -

Rochester Chevrolet Cadillac responded

Our apologies! We love customers.We hate missing sales. We are sorry for the poor level of service you received. If you every have further comments (good or bad) or would ever consider our services in the future, please contact Mike Knutson (Pre-Own Manager) or Krik Friel (Pre-Own Manager) directly at 507-289-0491 or Mknutson@clementsauto.com Again, our apologies.

December 22, 2011

Todd Penz is a very personal, enjoyable salesman. I thoroughly enjoyed my experience with him and Clements Chevrolet. He took time to go through all my gadgets on my new Subaru Outback. I love my Out More

by dtherrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
October 17, 2011

Great products (Subaru & Chevy), Good Price, Friendly knowledgable staff who actually listen to customer likes and desires as opposed to simply trying to sell what is on the lot. Great car buying experi More

by vanpacey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
August 29, 2011

Todd was laid back yet responsive to our needs. He listened to what we needed and made the deal happen. We appreciated his approach, as we had been to another dealership where we felt pressure and More

by steveandwanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
August 04, 2011

Todd Penz was very professional and eager to help us with any request. He answered all of our questions with concise answers, and was pleasant to deal with. He is a no hassle salesmen with a great knowledg More

by Hesboy14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
June 13, 2011

From the minute that we parked our car we had someone ask if we could be helped. we told him that we were looking for Todd and the gentleman took us right to him. I had been e-mailing todd for about a week o More

by awhelan92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Penz, Todd Penz
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