Rochester Hills Chrysler Jeep Dodge

Brought Dodge Charger in for oil change on a weekday. Oil change completed as promised and facility is clean and modern. Service agent was polite and on top of things. change completed as promised and facility is clean and modern. Service agent was polite and on top of things. More

The staff specifically Mike, Jacob and Alex whom I dealt with were very knowledgeable and professional. I am a returning customer because of my previous dealing with Mike. I would definitely refer family an with were very knowledgeable and professional. I am a returning customer because of my previous dealing with Mike. I would definitely refer family and friends. More

The staff was very knowledgeable and friendly. I will definitely be referring the dealership to my family and friends, as a matter fact I already referred my brother to Mike, Jacob and Alex. definitely be referring the dealership to my family and friends, as a matter fact I already referred my brother to Mike, Jacob and Alex. More

Accommodating and courteous. Service provided as expected. Oil change, tire rotation and diagnostics etc... completed promptly. Radio problem fixed without issues on the same day. expected. Oil change, tire rotation and diagnostics etc... completed promptly. Radio problem fixed without issues on the same day. More

Bill Tarkett was very helpful beginning with my call to report that vehicle was being towed to dealership. He kept me informed through diagnosis and repairs report that vehicle was being towed to dealership. He kept me informed through diagnosis and repairs More

A very pleasant experience! I visited on December 31,2020. Although the wait was a little longer than I anticipated, I was 100% satisfied with the service I received. 31,2020. Although the wait was a little longer than I anticipated, I was 100% satisfied with the service I received. More

I noticed my vehicle was leaking oil the day I was taking it in for oil change. I received my invoice but the inspection checklist wasn’t attached. I asked the Service advisor and he said he forgot to stap it in for oil change. I received my invoice but the inspection checklist wasn’t attached. I asked the Service advisor and he said he forgot to staple it, but said all was good, no issues. I had to ask for it again and he seemed annoyed that he had to go take the paperwork back to get it completed. He brought it back to me and said, “See, everything is good.” Turned out the oil filter housing and oil sensor needed to be replaced. I’m not sure how this was missed??? Very disappointing. More

Ray was incredible and made the entire process painless and easy. Would definitely recommend working with him and the entire staff to all of my friends. 10/10 and easy. Would definitely recommend working with him and the entire staff to all of my friends. 10/10 More

Awesome job really make the customer feel special. Job was done quickly and we were on our way. We will always bring our Jeep here! was done quickly and we were on our way. We will always bring our Jeep here! More

I am very happy for the dealer and for the Sailor Ivan Gjokaj He gave me very good communication Explanation and very good service thank you from you and from him Ivan Gjokaj He gave me very good communication Explanation and very good service thank you from you and from him More