Rochester Hills Chrysler Jeep Dodge

Accommodating and courteous. Service provided as expected. Oil change, tire rotation and diagnostics etc... completed promptly. Radio problem fixed without issues on the same day. expected. Oil change, tire rotation and diagnostics etc... completed promptly. Radio problem fixed without issues on the same day. More

Bill Tarkett was very helpful beginning with my call to report that vehicle was being towed to dealership. He kept me informed through diagnosis and repairs report that vehicle was being towed to dealership. He kept me informed through diagnosis and repairs More

A very pleasant experience! I visited on December 31,2020. Although the wait was a little longer than I anticipated, I was 100% satisfied with the service I received. 31,2020. Although the wait was a little longer than I anticipated, I was 100% satisfied with the service I received. More

I noticed my vehicle was leaking oil the day I was taking it in for oil change. I received my invoice but the inspection checklist wasn’t attached. I asked the Service advisor and he said he forgot to stap it in for oil change. I received my invoice but the inspection checklist wasn’t attached. I asked the Service advisor and he said he forgot to staple it, but said all was good, no issues. I had to ask for it again and he seemed annoyed that he had to go take the paperwork back to get it completed. He brought it back to me and said, “See, everything is good.” Turned out the oil filter housing and oil sensor needed to be replaced. I’m not sure how this was missed??? Very disappointing. More

Ray was incredible and made the entire process painless and easy. Would definitely recommend working with him and the entire staff to all of my friends. 10/10 and easy. Would definitely recommend working with him and the entire staff to all of my friends. 10/10 More

I am very happy for the dealer and for the Sailor Ivan Gjokaj He gave me very good communication Explanation and very good service thank you from you and from him Ivan Gjokaj He gave me very good communication Explanation and very good service thank you from you and from him More

Awesome job really make the customer feel special. Job was done quickly and we were on our way. We will always bring our Jeep here! was done quickly and we were on our way. We will always bring our Jeep here! More

Steve was patient, knowledgeable and professional. What could have been a daunting process went fast and smooth. Will definitely be buying my next vehicle through Rochester Hills Chrysler Jeep Dodge! could have been a daunting process went fast and smooth. Will definitely be buying my next vehicle through Rochester Hills Chrysler Jeep Dodge! More

Great first time experience. Sales Engineer and supporting staff were courteous and accommodating. Made leasing a Jeep a comfortable experience. Will recommend this dealership to family/friends. supporting staff were courteous and accommodating. Made leasing a Jeep a comfortable experience. Will recommend this dealership to family/friends. More

I gave my vehicle for an oil change and after driving for about 7 miles, I had to Jumpstart my vehicle on my driveway and left the vehicle running in idle state for more than half hour. I observed lot of flu about 7 miles, I had to Jumpstart my vehicle on my driveway and left the vehicle running in idle state for more than half hour. I observed lot of fluid leak from the vehicle and the engine got overheated and burned the engine components. I towed the vehicle back to the dealer for repair. The vehicle is just 2 year old and has about 15500 miles. The dealer never contacted me to ask the details of what happened. Not sure what they communicated to the Chrysler but at the end the Jeep Chrysler warranty center rejected the warranty claim. No proper response from the dealer on what exactly went wrong. More