
Rochester Hills Chrysler Jeep Dodge
Rochester, MI
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488 Reviews of Rochester Hills Chrysler Jeep Dodge
My husband leased a Dodge Ram and I drive a Jeep Wrangler. We have been driving Jeeps for many years and have struggled to find a dealership that can give us great customer service from purchasing Wrangler. We have been driving Jeeps for many years and have struggled to find a dealership that can give us great customer service from purchasing to servicing our vehicles. Carrie was our salesperson and did a great job working with our needs. She took the extra step to make sure we were satisfied. We are happy to say we will be doing business with Carrie and Rochester hills Jeep dealership in the years to come. We are also happy with the service department as we have had good experiences with our previous cars we take here even though they weren’t purchased here. Thank you for all the great customer service! More
Wonderful service, Sam and Matt helped us through this very smooth process. We are very happy so far with our Jeep Compass. I highly recommend this dealership if you are looking for a new car. very smooth process. We are very happy so far with our Jeep Compass. I highly recommend this dealership if you are looking for a new car. More
Very disappointed with service, unprofessional people I’m never going back again because they don’t care about costumers if they’re coming back or not. I’m never going back again because they don’t care about costumers if they’re coming back or not. More
Great experience Very courteous and professional. From sales to service to body shop personnel. They have a very large inventory of the latest vehicles and are willi Very courteous and professional. From sales to service to body shop personnel. They have a very large inventory of the latest vehicles and are willing to work with you to get the best deal. More
Oil change The only thing I didn't appreciate was my car being parked so far away when it was raining and I had my two little grandchildren with me. The only thing I didn't appreciate was my car being parked so far away when it was raining and I had my two little grandchildren with me. More
2017 grand caravan I dealt with the nicest salesman ever. His name is Darren Dalsis. He was honest and works with you to get what you want. I highly recommend this deale I dealt with the nicest salesman ever. His name is Darren Dalsis. He was honest and works with you to get what you want. I highly recommend this dealership and salesman. Will definitely deal with Darren again. I am loving my new van. More
Corrected error made by other dealer Had an oil change and tire rotation completed at another dealership where we purchased our last vehicle. The service was free as part of our purchase. Had an oil change and tire rotation completed at another dealership where we purchased our last vehicle. The service was free as part of our purchase. The next morning my vehicle warning lights were going off and my vehicle was spewing oil. The other dealership was a 30 minute drive from my location and RHCJD was right across the street. They got me in, fixed the problem, redid my oil change and cleaned up my engine compartment that was covered In oil in a short period of time. They said not to worry about anything and apologized for my inconvenience even though they were not the cause. Very professional!!! More
Muffler replacement Steve Rankle was my service agent. He did a great job of keeping informed of what was going on. Original estimates to replace the muffler and pipes on Steve Rankle was my service agent. He did a great job of keeping informed of what was going on. Original estimates to replace the muffler and pipes on my 07 Durango came in at $1875.00. Actual cost came to $1233.00.. I was quite pleased with results. Parts were hard to find but Steve came through. More
My service rep CJ made my experience great ! CJ greeted pleasantly greeted me and answered all my questions. He also made arrangements for my ride home and pick up too since the shuttle was not a CJ greeted pleasantly greeted me and answered all my questions. He also made arrangements for my ride home and pick up too since the shuttle was not available. The female porter who drove me home and picked me up was polite and friendly. More
I took the Jeep in for them to fix the seat latch that I took the Jeep in for them to fix the seat latch that broke on the first day that we had the Vehicle. They told me that they couldn’t promise me t I took the Jeep in for them to fix the seat latch that broke on the first day that we had the Vehicle. They told me that they couldn’t promise me that they would have it finished in a week. Over seven days for a broken seat latch that is in warranty. They suggested that we take it to another dealer that wasn’t as busy as they were. Zero stars. More