Rochester Volkswagen

Dealership is great. Called ahead and told them what I was looking for and they had one waiting out front. Went on the best test drive ever. Really experienced the performance ability and quality of the was looking for and they had one waiting out front. Went on the best test drive ever. Really experienced the performance ability and quality of the car during the test drive. The salesman, Jim Breitmaier knows his cars! More

A pleasure and an easy process dealing with Casey Beranger. She’s flexible and makes the process quick and painless! Most of the process was completed virtually and efficiently. Beranger. She’s flexible and makes the process quick and painless! Most of the process was completed virtually and efficiently. More

Wanted a simple, straightforward transaction in purchasing a new vehicle for my son. We visited to test drive a Tiguan and Mark Leahy was available to assist. Very accommodating and easy to work w purchasing a new vehicle for my son. We visited to test drive a Tiguan and Mark Leahy was available to assist. Very accommodating and easy to work with, no pressure sales here. Decided to move forward with the purchase and asked Mark to do all necessary paperwork ahead of time. All went well! Arrived back at dealership, signed papers and drove away with new vehicle in a half hour! Highly recommended! Thank you! Lisa Doherty More

Casey was great to work with. Very honest about car ratings and trim levels. I went in thinking I wanted the highest trim, she convinced me I didn’t need it. I love the car I purchased (2020 Jetta R-Li ratings and trim levels. I went in thinking I wanted the highest trim, she convinced me I didn’t need it. I love the car I purchased (2020 Jetta R-Line). These sales people are patient and very happy to help. More

I leased a new Passat from VW of Rochester on 9/11/20. The experience was flawless from the online application/communication to the pickup. The dealership accommodated in every way to make the pickup proc The experience was flawless from the online application/communication to the pickup. The dealership accommodated in every way to make the pickup process effortless. More

This dealership is one if not the most professional operations I have had the pleasure of work with and our salesperson Casey was very knowledgeable and was a great help with the purchase of our Atlas operations I have had the pleasure of work with and our salesperson Casey was very knowledgeable and was a great help with the purchase of our Atlas More

as always, I received excellent pricing, and attentive sales staff. they tailored everything to my needs. VW Rochester has continued to prove that one can get big dealer pricing with a small dealer atmos sales staff. they tailored everything to my needs. VW Rochester has continued to prove that one can get big dealer pricing with a small dealer atmosphere. When you walk in you are greeted by name and a smile. More

Excellent customer service experience from all the moment I walked onto the lot to the point of purchase. Drove off delighted with my 2020 VW Tiguan. Mark Leahy was enormously helpful and has a full grasp o I walked onto the lot to the point of purchase. Drove off delighted with my 2020 VW Tiguan. Mark Leahy was enormously helpful and has a full grasp of the vehicle's performance capability and features of the various trim levels. Mark was both appropriately persistent and patient as I was originally hard set on an Atlas Cross Sport. Turns out the Tiguan is absolutely perfect and I deeply appreciate Mark's integrity filled style and approach. My overall experience at VW of Rochester was totally customer-centric! More

Chet was great to work with when we bought our VW Passat recently. He was friendly, patient while we asked all of our questions, and overall easy to work with. It was a no pressure, stress free experience recently. He was friendly, patient while we asked all of our questions, and overall easy to work with. It was a no pressure, stress free experience and we are very happy with our new car. More

We were looking for a cheaper, good car for our daughter. We found a Jetta at Rochester VW. Casey happened to be outside and she was impressed we were going to teach our daughter to drive a manual transmiss We found a Jetta at Rochester VW. Casey happened to be outside and she was impressed we were going to teach our daughter to drive a manual transmission. Casey talked to our daughter about her experiences with manual cars and learning to drive. It was nice to have someone who connected with our daughter. The experience was pleasant and easy and working with a Beranger, I was confident she knew what she was talking about. More