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Rock County Honda

Janesville , WI

4.5
618 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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618 Reviews of Rock County Honda

March 29, 2021

I had my oil changed and tires rotated Monday. On Tuesday, driving to Minocqua, my tire pressure light was on. I stopped to check them, and all tires seem to be overinflated the same amount. About 36 More

by GREGMPECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Mar 29, 2021 -

Rock County Honda responded

Hi GREGMPECK, The reason why your tire pressure may have increased is due to the fact that the pressure in tires drop about 1 to 2 psi for every 10 degrees the temperature lowers. When driving a vehicle your tires warm up causing the tire pressure to increase one psi during each five minute interval for the first 15-20 minutes of your drive. Measuring your psi without letting your tires cool could be the reason it read as 36. For the grinding noise, it is normal for Honda Fits to make that noise when temperatures are low. Does this grinding noise happen when the temperatures are warm?

Mar 30, 2021 -

GREGMPECK responded

It made that noise Monday afternoon when the car had been sitting out a while. Not sure if that's considered "warm" or not. I will try to monitor it as the weather warms. My car is a CRV, not a Fit, but the noise concern sounds identical.

Mar 31, 2021 -

Rock County Honda responded

It could also be because of the engines train valve. It is very common for cars engine valves to rattle when starting.

Mar 31, 2021 -

GREGMPECK responded

Well, is it something that will eventually cause the starter to quit operating sometime after the warranty is long expired (perhaps already, even though I mentioned the problem years ago)? I already had a starter problem at this dealership back when it carried GMC and they told me--incorrectly--that a balky starter was because I was using an aftermarket key (which I had been using more than a year without problem). "Stop using it," I was told. When the truck wouldn't start, they had to haul it back from Portage on a flatbed, and I didn't pay a dime for the hauling or the fix. Though it made for one long, problematic workday/night. I quickly traded that truck in for my first CRV and traded that one for this one, which I appreciate more than any vehicle I've ever owned (Fords, Chrysler, Chevrolet, Mazda, GMC among them).

Mar 31, 2021 -

Rock County Honda responded

Happy to hear that you're loving the CRV! We apologize for any previous inconvenience, or confusion on our end. At Rock County Honda, we strive to give you the best, and will have our service manager reach out to you if he hasn't already.

March 26, 2021

Easy to do business with. Thanks for taking the extra steps in getting my service taken care of! You communicated the steps that would be taken and delivered those + more. Thank you. More

by CHADOLARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burnie Bailey, Blair Beckford
Mar 26, 2021 -

Rock County Honda responded

Hi CHADOLARSON, Thanks for the great review! At Rock County Honda, we will always go the extra mile to get you the service you deserve. Happy to hear that we could take care of you.

March 26, 2021

This was our first service appointment at this location and it was great! We will definitely be servicing our Honda here for all future needs. Thank you! More

by JEREMY.OLIVOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Beckford, Kim Plath
Mar 29, 2021 -

Rock County Honda responded

Hi JEREMY.OLIVOTTI, So glad to hear that we could make a great first impression! Looking forward to take care of all you future Honda needs! To stay up to date on Rock County Honda, check out our Facebook page www.facebook.com/RockCountyHonda . :)

March 24, 2021

Very knowledgeable and friendly staff. Great selection of new vehicles on the lot. Extremely satisfied with price and quality of the Honda brand. 0% financing too! More

by New Honda Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Medina
Mar 24, 2021 -

Rock County Honda responded

Hi New Honda Customer, Happy to make your experience with Rock County Honda a memorable one! Enjoy your brand new Honda! :)

March 19, 2021

As always the service was awesome Fixed the problem with a smile.I have been having this car serviced for over14 years. They have always been understanding , reasonable and courteous thank you. More

by RAYSOF72000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Beckford
Mar 19, 2021 -

Rock County Honda responded

Hi RAYSOF72000, Glad to hear we could fix your problem. At Rock County Honda, you will always be taken care of with a smile. Thanks for the review. :)

March 17, 2021

Leif is always very professional, great to work with. He always takes the time to explain the service done on my CRV and gives me the special price for the oil change and tire rotation. More

by Rkosmosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Mar 17, 2021 -

Rock County Honda responded

Hi Rkosmosky, Thanks for taking the time to let us know how we did. Our service advisors love to help you save money and understand the services done to your vehicle. :)

March 17, 2021

Everyone was helpful. Tried driving the model I wanted. A car with the amenities I was interested was found and brought into the dealership and prepped for delivery very expeditiously. More

by dave@pierson.com
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Burnie Bailey, Jeff Dougherty
Mar 22, 2021 -

Rock County Honda responded

Hi Dave, At Rock County Honda, we will always take care of you! We pride ourselves in providing fast and efficient services to you. Thanks for the great review. :)

March 11, 2021

Service was good. Was able to try the car I wanted with very little hassle. The paperwork for leasing was streamlined and efficiently done. I am a person of 24 words! More

by jorichgels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stemm, Hayley Wilson
Mar 12, 2021 -

Rock County Honda responded

Hi Jorichgels, Happy to hear our sales team could help you out. At Rock County Honda, we strive to be efficient and stress free as possible. Glad we could get 24 words. 😂

March 11, 2021

Thank you for hopefully figuring out my battery issues. I never mind waiting for service to be performed or even to pay. The issue i had was having the same problem 2 weeks later. I will disconnect Hum and s More

by TRINAMAC
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Gonzagowski
Mar 12, 2021 -

Rock County Honda responded

Hi TRINAMAC, Glad to hear we could make you comfortable while you wait for your service. Thanks for review. :)

March 08, 2021

Always good service, but wait time was a lengthy. Hopefully, the time was used to troubleshoot and resolve issue. Always important to have piece of mind when driving. More

by BRIAN.CULLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gonzagowski
Mar 08, 2021 -

Rock County Honda responded

Hi Brian.Cullen Happy to hear that we can always provide good service. The reason for the lengthy wait is due to your vehicles issue being in the electrical. Electrical issues tend to take a bit longer than others to resolve and diagnose. Thanks for the review! :)

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