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Rock County Honda

Janesville , WI

4.5
617 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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617 Reviews of Rock County Honda

December 31, 2019

Great Experience Everything with the test driving, negotiation, and sales went smoothly. Everyone was pleasant and professional. Would recommend this Dealership to Fri More

by CARRIE C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Kane Perkins, Burnie Bailey
Jan 04, 2020 -

Rock County Honda responded

Hi Carrie C, We appreciate the recommendation. At Rock County Honda, we try our best to make the purchasing of a new car as smooth as possible.

December 27, 2019

Satisfied with Service Every time I visit with Honda, I am always extremely satisfied. The staff is very welcoming, Bernie is very through in explaining my options to purc More

by EARAINA.HAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burnie Bailey
Dec 28, 2019 -

Rock County Honda responded

Hi Earaina, That's what we like to hear! At Rock County Honda, we like to treat our customers like family. 😄

December 27, 2019

Overall This was a better experience than the previous two still need to do a better job explaining what was done I had to ask all the questions More

by MSPROSSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gonzagowski
Dec 28, 2019 -

Rock County Honda responded

Hi MSPROSSER, We are glad this experience was better. We are happy to answer any of your questions.

December 25, 2019

Great People Great information No pressure to buy - No pressure to add on lots of extra items and add on insurance warrentys Took lots of time to explain the details of all the c More

by JEFF.T.POPLAWSKI
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Rocio Medina, Rachelle Miner, Chris 'Kirby' Klemen
Dec 28, 2019 -

Rock County Honda responded

Hi JEFF.T.POPLAWSKI, At Rock County Honda, we don't believe in pressuring you to add extra item if you don't need them. We also want you leaving the dealership knowing how to work all the new technology in your car.🤓💕

December 24, 2019

Rays review Excellent job done Hayley. Very helpful explaining the tech. The total experience was better than I expected Not pushy Finance with Kirb More

by RAYPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Chris 'Kirby' Klemen
Dec 28, 2019 -

Rock County Honda responded

Hi RAYPAUL, Here at Rock County Honda, we want to make the switch to a new car an easy transition and one on your terms.

December 21, 2019

Great service! Rock County Honda went above and beyond to help me get the van I wanted. They worked to make sure the payment was were I needed it to be! Tim and Rac More

by Tricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Rachelle Miner
Dec 21, 2019 -

Rock County Honda responded

Hi Tricia, We love to hear that! At Rock County Honda, we want to make sure you get the car you want, and we will always try our best to get it for you.

December 20, 2019

Rear view mirror auto dim The auto dim on my rear view mirror is not working up to my needs. There are several situations where it doesn't dim or stops dimming when I still hav More

by PADAJUTE
Recommend Dealer
Yes
Employees Worked With
Tom Stemm
Dec 26, 2019 -

Rock County Honda responded

Thank you for your feedback, it is important to us as we review these with our staff to constantly improve our service. We do come across issues that are effected by designs in our vehicles which we communicate to Honda who also is looking for this feedback. We have seen product improvements that have happened because of customers feedback and will certainty contact you if we see any changes made by Honda. We have worked with other manufactures in the past and find that Honda is more responsive to customers feedback than any other manufacture.

December 17, 2019

I really like this service center. I Have always had good experiences with Rock county Honda. They have very helpful employees, especially Leif, great guy that's always there to answer More

by Rkosmosky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stemm, Leif Sykora, Steve Gonzagowski
Dec 18, 2019 -

Rock County Honda responded

Hi RKOSMOSKY, Our employee's are here to help! If you don't understand something or need clarification, don't hesitate to ask.

December 16, 2019

My Experience Lief was very informative.He answered all my questions and added information I did not know. Tom showed me the new model Odyssey and explained More

by WRL11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stemm, Leif Sykora
Dec 18, 2019 -

Rock County Honda responded

Hi WRL11, We are glad to hear that. Here at Rock County Honda, we want you leaving our dealership an expert on the car you bought.

December 16, 2019

Excellent service Great service,very helpful,had all the answers to questions asked.also great price. Dealership very clean and proper. Thank You Rachelle, Kirby,Tim. W More

by Tpjohnson3452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Rachelle Miner, Chris 'Kirby' Klemen
Dec 18, 2019 -

Rock County Honda responded

Hi Tpjohnson3452, We want to give you the best bang for your buck!

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