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Rock County Honda

Janesville , WI

4.5
617 Reviews

3636 E Milwaukee St

Janesville , WI

53546

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617 Reviews of Rock County Honda

October 29, 2019

Purchased my new Honda CR-v EX with pride 46Knowledgable, friendly courteous,great service,thorough4+ I have dealt with Tom previousls, very satisfied and would recommend him for anyone lookin More

by LEFTYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Tom Stemm, Chris 'Kirby' Klemen
Nov 02, 2019 -

Rock County Honda responded

We are always glad to hear stuff like this!! Thank you for the feedback!!

October 29, 2019

Rock county Honda I found them to be very friendly. they answered every question I had and a few I did not think of. They explained every option and how to use them. More

by TRAVERPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stemm, Rocio Medina, Chris 'Kirby' Klemen
Nov 02, 2019 -

Rock County Honda responded

We love answering questions people didn't know they had!! Thank you for the feedback and please come see us any time questions pop up!!

October 28, 2019

Tires almost fell off About a week after my last oil change/tire rotation, my wheels were making a funny noise. I called asking to bring it by, Told I could make an appoi More

by sheh2o
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who spoke to but is wasn't Leif, he is alwasy GREAT
Oct 29, 2019 -

Rock County Honda responded

We regret that this happened and believe we spoke when it happened in August. We offered to recheck the wheels and also that we would perform the next service free to you which would be the same as reimbursing you for work already done. It would also allow us to recheck everything at that time to insure all was right. Please let us know if there is anything we can for you.

October 28, 2019

100,000 mile check up It was very good and they were prompt and fair. Would gladly use them again. The loaner car we received was nice and ran good too, More

by rncbess@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leif Sykora
Oct 28, 2019 -

Rock County Honda responded

Thank you for the feedback!! We are always happy to hear from happy customers!!

October 25, 2019

Best Costumer Service!!! Rocio was very friendly and helpful, she helped us find just what we needed for our family. Tim also helped us making sure we got the best price on ou More

by 95ANDREAHUERTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Rocio Medina
Oct 26, 2019 -

Rock County Honda responded

Thank you for the feedback!! We love hearing good things about ourselves:)

October 25, 2019

Easy to work with From the sales manager to the salesman and the finance manager it couldn’t have been any easier to lease my new Honda CRV. Thanks to all More

by Eliot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson Chris Klemen, Tim Thompson, Tom Stemm
Oct 26, 2019 -

Rock County Honda responded

Thank you sir!! We appreciate the feedback and the repeat business!!

October 22, 2019

Friendly people Check in is easy, with a large indoor space. With 3 people checking customers in, it goes fast. Nice waiting room with coffee and vending machines. More

by bbender
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leif Sykora, Blair Beckford
Oct 24, 2019 -

Rock County Honda responded

We are glad you enjoy what we do here at Rock County Honda!! Thank you for taking the time to let us know!!

October 21, 2019

Very pleasant experience I had a very pleasant experience with the service department. Steve was very attentive and provided me with all the information on the service of the More

by John T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gonzagowski
Oct 21, 2019 -

Rock County Honda responded

That is a very pleasant review, thank you!!

October 18, 2019

New honda Love car but from start to finish it took 4 hrs which is way to long It is the 2nd new Honda I have thought More

by bkrueger3812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Tom Stemm
Oct 19, 2019 -

Rock County Honda responded

Thanks for the feedback!! We try to be as efficient as possible but sometimes the detail and/or finance dept get jammed up. We appreciate your patience and business with us!!

October 17, 2019

Friendly and Reasonable! Great service from knowledgeable employees who seemed to really care about their service and product! I also didn’t get the feeling that I was being p More

by 0000000
Recommend Dealer
Yes
Employees Worked With
Tim Thompson, Hayley Wilson, Burnie Bailey
Oct 17, 2019 -

Rock County Honda responded

Thank you!! We've been doing things a certain way for over 80 years and we LOVE hearing feedback that people still enjoy our straight forward approach!!

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