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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

Overview
Employees
Reviews
Vehicles
4.5
6,053 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 6,055 reviews

July 12, 2023

I bought (with trade in) a car MSRP $61,590. 00 This dealership’s business conduct is horrible and disgusting. More

by MIKEVAKILI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Horrible operation
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Jul 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, The Sales Team here at Rockland Chrysler Dodge Jeep Ram has received your feedback and the opportunity to talk with you about your recent car purchase and learn more about your experience with our Sales Department would be greatly appreciated. Please reach out, at your convenience, so we can discuss any feedback you may have. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

July 12, 2023

Fast service, responsive, a pleasure to do business there. Dropped cars off and got a quick phone call when they were done More

by allisondash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan St.Germain
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July 12, 2023

Had an amazing experience leasing my new vehicle! Deshan my salesman was simply Great and awesome!!! More

by SHLOMEWEBER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshan Pena
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Jul 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for your great review, and for giving our dealership such a high star rating! Our Sales Team always strives to provide a top-quality sales experience to every guest, and are pleased to learn that you enjoyed your experience here at Rockland Chrysler Dodge Jeep Ram. We hope you continue to choose us for all your automotive needs.

July 12, 2023

Outstanding customer support and experience. Everyone was helpful and I look forward to returning on my next service More

by daveari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearlmutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2023

Everyone was professional and so friendly and accommodating! The waiting area was also very comfortable and equipped so that I could work from there with my laptop while I waited! Allan was great More

by ALCORTEZ.29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Jul 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, our reputation is a top priority of Rockland Chrysler Dodge Jeep Ram. We are so happy to you received accommodating and professional assistance during your visit with us. Our comfortable facility is one way we go above and beyond for our customers. Positive ratings like yours are what we always strive for, thank you.

July 12, 2023

Friendly staffs and great custom service. I have received very detailed explanation about my service items. More

by patrickwx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
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Jul 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we strive to provide top-tier service to all of our customers and we're glad you experienced that. Friendly and detailed service is always valued by our team. Thank you for the 5-star rating and we look forward to seeing you back again at Rockland Chrysler Dodge Jeep Ram in the future.

July 12, 2023

Early drop-off was convenient for me and the technicians checked or performed all I requested. More

by Hellobc22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
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Jul 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your 5-star rating. Timely service is always valued by our team. It was a pleasure to do business with you here at Rockland Chrysler Dodge Jeep Ram. Have a wonderful day.

July 12, 2023

Kevin was great! I took my wrangler in and could not ask for better service. More

by arielpayano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
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Jul 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Rockland Chrysler Dodge Jeep Ram wants to thank you for your wonderful review. It makes us happy to read that our Service Team provided you with top-notch service and care. We are always here to assist you.

July 11, 2023

Ada Cruz and Rockland Preowned Superstore provided exceptional service from start to finish, despite my hesitancy in making a purchase. 5-star service all around. Following three visits, I purchased a More

by VGDAVIS2106
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Cruz- Sales Professional
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Jul 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for choosing Rockland Chrysler Dodge Jeep Ram for your car-buying needs and we couldn't be happier to learn that you purchased a vehicle from us. We are so proud to read that our professional and courteous Sales Team provided you with exceptional service from start to finish. Providing the highest level of customer satisfaction is what we strive for, and we are extremely happy to read that our Sales Team acknowledged all of our concerns, making sure your needs were met. It was our pleasure to follow up with you and ask if there were any more questions you had once you left. Congratulations on your new 2020 Jeep Grand Cherokee Limited X. Thank you for your five-star review and your kind recommendation. Please stop by and see us again.

July 11, 2023

Their system to get in the shop is inconvenient. I was owed an oil change and they still charged me. I have a bumper to bumper warranty and my repair was not covered. Boo! More

by recalcitrant61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
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Jul 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, The Service Team here at Rockland Chrysler Dodge Jeep Ram has received your feedback and the opportunity to talk with you about our system, an oil change charge, your bumper-to-bumper warranty, and learn more about your experience with us would be greatly appreciated. Please reach out, at your convenience, so we can discuss any feedback you may have. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

Jul 14, 2023 -

recalcitrant61 responded

I had questions about why my bumper to bumper warranty did not cover the repair. Also I had purchased oil changes when I bought the truck and they did not know anything about it.

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