Rockland Chrysler Dodge Jeep RAM

Outstanding , pleasant , courteous and competent I left my home dealership in search of being treated like a valued customer and that's exactly what happened.. First the welcome from the receptioni I left my home dealership in search of being treated like a valued customer and that's exactly what happened.. First the welcome from the receptionist , then I was immediately greeted by a delightful young lady named Corena , who has already become extended Family. She's smart , thorough , patient and polite , and she handled everything I threw at her with grace and ease ..... And I am an involved and knowledgable buyer , unafraid to test who I am doing business with.. She's 24 and after a short while , I knew I was in the right hands , in the right place. After repeated back and forths, she continued to impress me with her courtesy and professionalism..... And she was wearing a Halloween outfit to boot !! As she "worked" my deal , I made my way over to the owner , regaled him with Corena's good work and had a delightful conversation with him ; and being impressed didn't end there. After Corena made me happy as can be , I met Derrick in Finance to finish the deal , and immediately put my guard up , readying myself for what was to come , hardly ever a nice experience at a car dealership. Suffice it to say that this kid was so wonderful , that I ended up writing a letter to the owner about he and Corena , congratulating him on having two of the finest young people I have ever met , in his employ. Derrick is a rock star professional and person ...... And just when you think you've had too much sugar , and this experience had to be a dream , the kids called me later that nite to thank me and to ensure me that my credit was good and the deal ready to launch. I hung up the phone feeling better about the future of our world ; these two kids were that , are that , Special. I will never shop anywhere else. Do yourself a favor and look up the dealership before you visit; there's a reason they are a 5 Star operation More

pleasant experience This is my 3rd Jeep Cherokee, but the 1st I've purchased at Rockland. Don Smith was a pleasure to work with and he made it worth our trip. He was very This is my 3rd Jeep Cherokee, but the 1st I've purchased at Rockland. Don Smith was a pleasure to work with and he made it worth our trip. He was very thorough when explaining all the paper work and extremely patient when going over all the "bells and whistles" in my new Jeep. I would highly recommend Don and Rockland CJD. Thank you for making our first experience satisfying. More

No pressure sales Both the salesman and business manager were helpful, curtious, and easy to work with. They used a no pressure sales approach which resulted in us get Both the salesman and business manager were helpful, curtious, and easy to work with. They used a no pressure sales approach which resulted in us getting the vehicle we wanted at a fair price. More

1st time It was my first time leasing a car, and I had known absoluetly nothing about cars when I first walked in. I knew I wanted to lease a new renegade but It was my first time leasing a car, and I had known absoluetly nothing about cars when I first walked in. I knew I wanted to lease a new renegade but I was not sure what model and how the process was going to be. My consultant Jon Francis made me confident i knew the ins and outs of the car. He was so thurough and went over evey detail and feature of the car. The process was so easy and stress-free, I felt valued as a customer and very well taken care of. I had gone to Ramsey Jeep and they made me feel so uncomfortable, the consultant was calling me "endearing names" like love and cutie, it was very unprofessional. They even tried coning me into a deal that day, I guess since Im a young woman in my early 20s they thought they could take advantage of me. At Rockland Jeep I was treated with respect and in no way felt pressured to make a deal until I was ready to. I was listened to as a customer and overall more than satisfied with my experience. When I left the dealer that day with my new car I had come back later because I forgot to purchase floor matts, the consultant Jon ran to my side and even installed the matts for me. Even though the deal was done, Jon still made sure I was being catered to. I would highly recomend Jon Francis at Rockland Jeep for anyone in the market for a car. My experience was top notch quality customer experience, and I have been working in sales for over 7 years now. I will definitely be returning to not only this dealership but this consultant at the end of my lease. Thanks again for my amazing new ride! More

2016 Wrangler Very helpful and engaging staff. Straight-forward and patient. service was friendly and catered us very well as customers to try and answer any questi Very helpful and engaging staff. Straight-forward and patient. service was friendly and catered us very well as customers to try and answer any questions we had. Were not overly pushy and had a mentality for achieving great customer service. More

competitive & easy to deal with I hate buying a new car. I hate the game. I did my shopping online & dealt with the dealership via phone and email. They were very helpful and respect I hate buying a new car. I hate the game. I did my shopping online & dealt with the dealership via phone and email. They were very helpful and respectful. They were not pushy & overbearing. Overall, they gave me the best deal. More

Love my new Jeep! Don Smith was exceptional as the salesperson in my new Jeep Cherokee lease. He was patient, kind and most importantly knowledgeable. Went through ever Don Smith was exceptional as the salesperson in my new Jeep Cherokee lease. He was patient, kind and most importantly knowledgeable. Went through every detail! More