Back

Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
5,630 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
Contact Dealership

60 NY-304

Nanuet, NY

10954

Directions

By Type

Showing 5,630 reviews

January 26, 2014

Great experience working with this dealership. I would highly recommend the dealership as well as Jeremy to everyone I know. From start to finish the process could not have gone any smoother. Jeremy was o More

by lg17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Booth
Mar 03, 2014 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your review and kind words. Jeremy is a true professional, he is an essential part of our team at "The Rock". He will leave no stone unturned to find the exact vehicle that our customers want and he will do so in a timely manner. Jeremy is also very knowledgeable with our brand and products, and does a great job explaining all features and capabilities of the selected vehicle. Thank you for this review and your recent purchase. Christopher Dooney Assistant Sales Manager Rockland Chrysler Jeep Dodge Ram

January 22, 2014

Absolutely phenomenal service! Chris Gunst was funny and engaging and answered my questions far better than every other dealer I went to. He did not pressure me or try to push products I did not want. He al More

by Wleins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dante Odoardi, Christopher Dooney
Mar 03, 2014 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your review and kind words. Chris Gunst's love for our product is contagious, he takes great pride in our product and loves to demonstrate and explain everything that every vehicle has to offer. Dante always does everything possible to ensure that our customers are comfortable and happy with their finance arrangements and coverage on their new vehicles. Thank you for this outstanding review and your recent purchase. Thank you, Christopher Dooney Assistant Sales Manager Rockland Chrysler Jeep Dodge Ram

January 19, 2014

I had a wonderful experience at rock land Chrysler jeep, From my initial interaction with the staff until my final purchase Of my vehicle. Everyone was friendly and professional and really worked hard to m More

by Bowite38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith, Don Smith, Derrick Brickhouse
Mar 03, 2014 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your review and kind words. Don always goes above and beyond to ensure that our customers get exactly what they are interested in. He is a great example of everything we stand for at Rockland CJD. At "The Rock" customer service and satisfaction are extremely important to us. Thank you for your purchase and enjoy your new vehicle. Thank you, Christopher Dooney Assistant Sales Manager Rockland Chrysler Jeep Dodge Ram

January 12, 2014

Barry was so patient with me toggling between 2 models, he really knows his stuff, friendly, honest, I would definitely buy from him again and refer all my family and friends to him. He was really great, More

by VesnaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 03, 2014 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your review and kind words. Barry is extremely knowledgeable with our product and does a great job ensuring that all of his customers purchase a vehicle that meets all of their needs. Thank you for your purchase and enjoy your new vehicle. Thank you, Christopher Dooney Assistant Sales Manager Rockland Chrysler Jeep Dodge Ram

January 09, 2014

The service advisor told me he had snow tires in stock. They did not. The simple service I came in to get done took 2 days....service that should have taken no more than 2 hours. Why would anyone bring t More

by XKR44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Morgan
Jan 23, 2014 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your feedback and review. Our establishment strives to ensure the highest levels of customer satisfaction. We will continuously try to improve upon every aspect of our dealership. We take reviews such as this very seriously. As a result, we are highly rated on public forums, review sites, and through Chrysler's customer satisfaction index. Upon your arrival to our dealership you were promptly attended to and walked into the service department by an employee of Rockland CJD. There were a few customers who had arrived prior to you which did lead to a short wait time. You were assisted in the order which you had arrived. Mr. Nugent, you did inquire as to the availability of snow tires; however this inquiry was a few days prior to your visit. When you arrived the advisor did believe that the requested tires were in stock, however he did fail to verify this information. Once the distributor was contacted it was realized that this tire was on backorder. At this point you were contacted immediately and informed of the mistake and expedited shipping was offered for the tires that you had requested. We do sincerely apologize for this lack of communication. This is not a common occurrence within our dealership and we are sorry that it occurred. In order to ensure that the other part of your service request was completed properly and completely we did request to keep your vehicle for 1 extra day. I understand that you did not anticipate that this repair would take more than two hours and stated that this posed a problem for you. We did offer to obtain a loaner car for you and also to pay for this loaner for the duration of his repair. I personally contacted you and numerous attempts were made to discuss your feelings on the visit and apologize for the initial misunderstanding. In addition multiple accommodations were offered to you. We do not like when our customers are not 100% satisfied and happy with the experience they have received at our establishment. Thank you for your visit Mr. Nugent, we value your business. Christopher Dooney Assistant Sales Manager Rockland Chrysler Jeep Dodge & Ram

January 07, 2014

As far as buying a car goes, I had a great experience. Don Smith was a pleasure to work with. He is not your typically pushy salesman. He truly took the time to find the car that meet my needs and prefe More

by MLF511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Odoardi, Don Smith
Jan 10, 2014 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your review and kind words. Don Smith is a very pleasant and extremely knowledgeable salesperson who strives to go above and beyond all of our customers' needs. Dante always works very diligently to ensure that all transactions are completed in a timely and professional manner. I am happy to hear that every component of the transaction met or exceeded your expectations. We truly appreciate your business. Enjoy your new vehicle! Christopher Dooney Assistant Sales Manager Rockland CJD

January 03, 2014

Just love Barry Rosenwasser and Rockland Chrysler Jeep. Professional, knowledgeable, experienced and friendly and they made it work for me! Not 'salesy'! I had a budget going in and they did all they could More

by fredstuart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 10, 2014 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your two purchases, and thank you two times over for being a loyal customer. I’m glad to hear that you were pleased with our sales process, and Barry's level of customer service. Customer satisfaction is very important to us here at Rockland CJD. It is supposed to be exciting when you purchase a new vehicle. Thank you so much for taking the time to write this review, and enjoy your new vehicle. Christopher Dooney Assistant Sales Manager Rockland CJD

January 02, 2014

It was a great pleasure to deal with Rockland It was a great pleasure to deal with Rockland Chrysler/Jeep, The staff was friendly and ready to help. My experience with Barry Rosenwasser was great More

by roromdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vincent Odoardi, Matt Velez, Livio Odoardi
Jan 10, 2014 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your review and kind words. Barry has been an essential part of our team for a long time. We acknowledge his competence and extensive knowledge in our products. Furthermore, he always strives to maintain high levels of customer satisfaction. I am glad to hear you were pleased with your experience. Thank you for your business, and enjoy your new vehicle. Christopher Dooney Assistant Sales Manager Rockland CJD

December 30, 2013

I am a repeat customer. They know what vehicles I prefer and they are proactive to research what vehicles would be a best fit before they present one to me. there are no gimmicks or pushy salesmen. When More

by SalConti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Odoardi, Dante Odoardi, Don Smith, Livio Odoardi
Jan 09, 2014 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your review and kind words. Don Smith always ensures the process is easy and satisfactory. He is a man who is truly committed to our customers, and providing them with a memorable experience every time. We truly appreciate your loyalty and continued business. Enjoy your new vehicle, we'll see you soon. Christopher Dooney Assistant Sales Manager Rockland CJD

December 30, 2013

I called Don Smith on a Saturday and we went over pricing for a 2014 Grand Cherokee. He was very pleasant and gave me a "ballpark" on what i might spend. I decided to stop in the next day with my wife and as More

by jkorn1818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Jan 09, 2014 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your review and kind words. Don Smith has been an essential part of our team for a long time. We agree that he is respectful, professional and very honest. His experience and commitment is evident when he is demonstrating your new vehicles features and functions. He takes great pride in his job and the relationships he develops with our customers. We truly appreciate your business. Enjoy your new vehicle. Christopher Dooney Assistant Sales Manager Rockland CJD

...
508
...