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Rockland Chrysler Dodge Jeep RAM

Nanuet, NY

4.6
5,548 Reviews
Mission Statement: To be an innovative leader, totally committed to customer satisfaction, employee satisfaction, integrity and teamwork. Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at (888) 435-3041.
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60 NY-304

Nanuet, NY

10954

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Showing 5,548 reviews

August 26, 2012

Don was very nice , very easy to work with I didn't feel any pressure and I already had a deal else where and he was able to find me a Better truck less money so I went with him and rockland CJD. ,,, I wou More

by lablover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Smith
Aug 27, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congratulations on the purchase of your new truck! Don Smith is a consummate professional. His pressure free sales process is loved by many. At “The Rock”, we know service attention is just as important as making the sale. If you aren’t taken care of in service, we know you most likely won’t buy from us again. I’m glad to hear about your positive experiences both in sales and service! Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manger

August 25, 2012

Chris was very professional and friendly. He explained all the features of my suv. Customer service was outstanding! We also worked with Jay who was also very professional and friendly. More

by jomland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 27, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congrats on the purchase of your new car! Chris Gunst has been a great addition to our team at “The Rock”. He has been through our training program and seems to be a rising star on the sales floor. He is a very friendly person and should do very well in this business. Jay is a great business manager and his reviews tell his story. He has more positive reviews than some dealerships! Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

August 23, 2012

Dealership was willing to work on price and everyone was Dealership was willing to work on price and everyone was very helpful. They had the car I wanted in stock which was great. Thanks again John Pags. More

by jjacaruso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congrats on the purchase of your new vehicle! I’m so glad to hear about your positive experience here at “The Rock”! Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

August 23, 2012

My luck! I go to buy a Ford f-150 and end up pulling in the wrong parking lot. It was Dodge and the first person i spoke to was Mr. Pagliaroli.... What professional man and my TOTAL time spent then and sin More

by mickloconti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 23, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congratulations on the purchase of your new Dodge Ram! Talk about great luck...not only did you pull into the parking lot with the best truck on the market, but the 1st person you spoke to was our best salesperson! Welcome to the Dodge family and thanks for choosing us here at “The Rock” (even if it was by accident!) Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

August 23, 2012

Just bought a 2012 Cherokee from John,he did his job as promised! My whole experience was very easy as he helped so much! Thank you very much!!!! More

by ESB2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 27, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congratulations on the purchase of your brand new Jeep! I’m very happy to hear about your great experience with John Pags! Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

August 22, 2012

Had an excellent experience at this dealership, they did everything they could to help me get the car that I wanted. Everyone there is very friendly and helpful! More

by acastrianni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Vincent Odoardi
Aug 22, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

I’m glad to hear about your great experience here at “The Rock”! Congratulations on the purchase of your new car! Thank you so much for your business and taking the time to write this review! Vincent P. Odoardi General Sales Manager

August 22, 2012

In all my years of purchasing automobiles, I have never dealt with a salesman as nice and genuine as Don Smith. I cannot wait to purchase another car from him. Give him a raise!!!! More

by mleeber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Smith
Aug 22, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congrats on the purchase of your new car. Don Smith truly is a gentlemen and a great salesperson. About the whole raise thing…I will have to check into that! Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

August 22, 2012

After having a well-remembered unpleasant experience when I purchased my first car 4 years ago (at a different dealership), I was hesitant to begin the car shopping process again. Before heading out, I did s More

by sillyboysjeepsareforgirls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Odoardi, Dante Odoardi, Jeremy Booth
Aug 22, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

Congratulations on the purchase of your new fully loaded Jeep Grand Cherokee! Boys that think Jeeps are for not for girls truly are silly! As a consumer I know you have many options on where to purchase a vehicle. Since you live in Westchester, we are especially grateful that you have chosen us at “The Rock”. Jeremy has become a great asset on our sales team. He has a vast amount of product knowledge and seems to really understand the proper way to sell a car. Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

August 15, 2012

Mike Slapp was great. Friendly, informative and eager to help. No pressure. It was a pleasure to work with him and Dante (in finance). Would definitely recommend to others. More

by shayna.finck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Slapp and Dante Oboardi
Aug 20, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

I’m glad to hear about your positive experience with Mike Slapp and Dante. As a consumer, I know you have many dealership choices and we appreciate you choosing us at “The Rock”. Thank you so much for taking the time to write this review! Vincent P. Odoardi General Sales Manager

August 13, 2012

I visited the dealership with my husband looking to trade our Jeep Grand Cherokee and get a new Jeep Compass. Originally i dealt strickly with Mike Slapp and he was great, very helpful and listened to what w More

by lgarcia624
Customer Service
Friendliness
Recommend Dealer
No
Aug 13, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

My Dealership participates in the DealerRater Certified Dealer Program. Here at Rockland Chrysler Jeep Dodge, we are actually Dealerrater.com's dealer of the year. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Our Sales Manager will be contacting you shortly to discuss a resolution. Thank you for your patience.

Aug 23, 2012 -

Rockland Chrysler Dodge Jeep RAM responded

After numerous attempts both via telephone and through dealerrater.com, you have not allowed us an opportunity to resolve this situation. I do apologize that your experience was anything less than perfect. Our business is a bit difficult because there is so much perceived negotiation that often takes place. When you called our dealership, while standing in another dealership, it made it near impossible to make a car deal with you. At that point, no matter what price we gave you, the dealership you were standing in would have beat it. Hopefully you give us the opportunity to earn your business in the future. Congratulations on the purchase of your new car. Vincent P. Odoardi General Sales Manager

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