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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,667 Reviews
Call Service Center (845) 627-3700

2,667 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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July 17, 2023

The staff are very nice. Waiting area is very clean and accommodating if you are waiting. More

by dspek76
Recommend Dealer
Yes
Employees Worked With
Allan St Germaine
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Jul 17, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks so much for the kind review! We are thrilled to know our team provided you with a kind and clean experience. If there is anything else we can do for you, do not hesitate to contact us here at Rockland Chrysler Dodge Jeep Ram.

July 16, 2023

Called over 6 times in total to my service rep and never got a call back. Had to go into dealership and confront him on 2 separate occasions to get answers. I emailed also and never got a response. Very un More

by faz318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
leaving name out
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Jul 16, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about your experience with our Service Team and the communication you have been provided. It is always our goal to provide the best to our customers here at Rockland Chrysler Dodge Jeep Ram. Please reach out to me so that we can discuss this matter further. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

July 15, 2023

I've been dealing with this dealership since 2017 & the service is great. Best dealership I've ever dealt with. More

by FILSAIME.PHILIPPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morrone
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Jul 15, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the great review. Here at Rockland Chrysler Dodge Jeep Ram, we strive for a high level of customer satisfaction in all aspects of our dealership. It's wonderful to know you have been a loyal and valued customer since 2017. Please don't hesitate to reach out if there's anything more we can do.

July 15, 2023

Kevin was excellent. When I made the first service appointment, my car wasn’t even looked at. My second appointment was successful and my car was repaired. Kevin helped m More

by MAUREENM526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for sharing your four-star review and feedback regarding your first experience with our Service Department. It is wonderful to learn you had a successful and helpful experience on your second visit. We hope to earn 5 stars on your next visit. Please let us know at Rockland Chrysler Dodge Jeep Ram if we can be of any future assistance, we are here to help.

July 14, 2023

I am extremely dissatisfied. I emailed Vic and still no response. Don't go here for service. More

by setagadnil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
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Jul 15, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about your experience with our Service Team here at Rockland Chrysler Dodge Jeep Ram. Could you please reach out to me at a time that works best for you? I hope to hear from you soon, Katrina Kastrati Customer Relations Manager (845) 405-7698

July 13, 2023

Kevin was great and knowledgeable of my situation. They got my truck in, servi ed and out the door fast. Thanks!!! More

by KEITHWOODWARD2174
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for this glowing rating and review. We are happy to learn you had a knowledgeable, and timely visit with our Service Department. Let us at Rockland Chrysler Dodge Jeep Ram know if we can assist you again in the future.

July 13, 2023

Helpful during service. Super quick and easy. Service done in timely fashion as stated. Overall great experience More

by dvasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Positive reviews like yours make what we do here so gratifying and we are so grateful to have your trust in our helpful Service Team to provide quick, and easy service in a timely manner. Thank you for choosing Rockland Chrysler Dodge Jeep Ram to provide you with a great experience.

July 13, 2023

Was very professional and helpful but the fortunately my problem in the car it’s not fixed. More

by MARGARETANDHAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. Thank you for taking the time to share your feedback. We are pleased to know that you received professional service from our Service Team. We value your business here at Rockland Chrysler Dodge Jeep Ram, and if there is anything you would like to discuss further, please do not hesitate to reach out to us.

July 12, 2023

Friendly staffs and great custom service. I have received very detailed explanation about my service items. More

by patrickwx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
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Jul 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we strive to provide top-tier service to all of our customers and we're glad you experienced that. Friendly and detailed service is always valued by our team. Thank you for the 5-star rating and we look forward to seeing you back again at Rockland Chrysler Dodge Jeep Ram in the future.

July 12, 2023

Fast service, responsive, a pleasure to do business there. Dropped cars off and got a quick phone call when they were done More

by allisondash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan St.Germain
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