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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,669 Reviews
Call Service Center (845) 627-3700

2,669 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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May 16, 2023

The service was quick and efficient. I was surprised by the quick turnaround thia time. More

by rajviper316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
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May 17, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi, thank you so much for your amazing review and rating here at Rockland Chrysler Dodge Jeep Ram. We are beyond happy to read that your service was quick and efficient. We are always happy to assist you. Take care.

May 16, 2023

Very informative and pleasant to deal with. Kevin kept me updated on the status of my vehicle . More

by fiorertnj
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morrone, Wayne Schneider
Report | Print
May 17, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, it is our pleasure to keep you updated on informed on the status of your vehicle. Thank you for your excellent 5-star review, and for choosing Rockland Chrysler Dodge Jeep Ram for your automotive needs.

May 15, 2023

I always trust my Jeep to Rockland because they know my vehicle best, and I think they’re good people. More

by sutherndesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our team here at Rockland Chrysler Dodge Jeep Ram is proud to read that you had a great experience with us. Please feel free to contact us again if we can do anything else to assist you.

May 15, 2023

The service team would not return our calls. This is a commercial vehicle with lettering in the side. We received a call from a motorist complain of the driving the vehicle erratically. I found More

by HP1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan, Anthony Morrone
Report | Print
May 20, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience and communication with our team. Can you please contact me at your earliest convenience? Katrina Kastrati Customer Relations Manager (845) 405-7698

May 21, 2023 -

HP1223 responded

I will have my Service Manager call you next week.

May 14, 2023

Great service when ever I bring my car in for service! Always greeted with a Good Morning. Very professional and courteous staff. Thank you More

by s_fusco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was professional and courteous ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

May 14, 2023

Went for a simple tire rotation. They kept the wheel lock and I had to return to pick it up. More

by Sonic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us, and I would like the opportunity to speak with you about your experience with our Service Department during your visit for a tire rotation regarding your wheel lock. Please contact me at your convenience so we can discuss this further. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

May 14, 2023

Bad deal never again the show me a card that broke down in less than a year More

by tato.deschamps811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Pang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Giddins, Devin Roberts, Anthony Morrone, Wayne Schneider
Report | Print
May 20, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for leaving this review. I would like to speak with you further regarding your feedback and experience here at Rockland Chrysler Dodge Jeep Ram. Please reach out to me at a time that works best for you. I look forward to hearing from you, Katrina Kastrati Customer Relations Manager (845) 405-7698

May 13, 2023

Kevin was excellent because of his professionalism and expert customer service. Kevin was very helpful. More

by conrady2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
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May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We know the importance of having a great experience when servicing your car. Thanks for choosing our Service Team at Rockland Chrysler Dodge Jeep Ram to help. It is wonderful to see they were professional and provided you with expert service. Your highly rated review is greatly appreciated and we will welcome you back anytime.

May 13, 2023

Kevin was excellent because of his professionalism and superb customer relation approach. He was great! More

by conrady2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morrone
Report | Print
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We take our reviews to heart and are delighted to learn about your visit with our Service Team. It is wonderful that you found them to be professional and their service to be superb. Please let us know if you have any additional questions and thank you again for choosing Rockland Chrysler Dodge Jeep Ram!

May 13, 2023

Allan was great to work with. Very smooth drop off and pick up. Problem resolved. More

by gormanfamily22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Report | Print
May 19, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your experience with us. We are thrilled to learn that your drop-off and pick-up process went smoothly with our Service Team here at Rockland Chrysler Dodge Jeep Ram. It's great that any issues were resolved to your satisfaction. We truly appreciate your kind words and your trust in our services. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We are always here to ensure your experience remains exceptional. Thank you once again for your valuable 5-star review!

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