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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,714 Reviews

2,714 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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June 13, 2023

Loved Katrina, Alex, and Allen. All great people to work with. All were very nice and accommodating. More

by nmavro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Gunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina, Alex, Allen
Jun 14, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for leaving us a five-star review. It is great to know that our accommodating and friendly team was a pleasure to work with. Should you need anything, please don't hesitate to reach out to us at Rockland Chrysler Dodge Jeep Ram.

June 12, 2023

Oil change and tire rotation was quick and efficient. Dealer service reps were helpful and kind. More

by joseph.macrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Joseph. We are thrilled to learn that our Service Team was quick and efficient during your oil change and tire rotation here at Rockland Chrysler Dodge Jeep Ram. We hope you continue choosing us for any of your future automotive needs.

June 10, 2023

It took them nearly 3 hours to do a simple oil change and DMV inspection in their express lane. I had also asked for a tire rotation and they just didn't do it. Ridiculous. More

by FAHYFILMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Ayala
Jun 10, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, It would be great to speak with you regarding the time it took for our Service Team to complete the oil change and inspection on your vehicle. Please reach out to me at your convenience. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

June 09, 2023

Great Dealership from Sales to Service. Always treating us with kindness and professionalism Well well recommended. Unusual for a car dealership I have to say . More

by Stevodrums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olsen
Jun 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, all of us at Rockland Chrysler Dodge Jeep Ram appreciate your kind words of recommendation! We are happy to learn that you continue to have great experiences with our staff and we look forward to assisting you at your next visit. Have a wonderful day.

June 09, 2023

Great service, kind and friendly. They made sure to review the invoice with me so I understood the charges before they charged the card. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our team here at Rockland Chrysler Dodge Jeep Ram is proud to read that you had a great, kind, and friendly experience with us, Steve. Please feel free to reach out if we can do anything else to assist you.

June 09, 2023

My experience at Rockland Chrysler Jeep Dodge was very good. I did not have to wait very long as it took only about one hour for a walk in oil change. More

by kfdulak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our Service Team here at Rockland Chrysler Dodge Jeep Ram is proud to read that you had a great experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 09, 2023

Service rep was polite, got my truck in quickly and informed me what should be done. Service was done in that same day . All good More

by joeantine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Germain
Jun 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our team here at Rockland Chrysler Dodge Jeep Ram is proud to read that you had a polite and great experience with us. Please feel free to reach out if we can do anything else to assist you.

June 09, 2023

Nice workers. Not the best communication & felt overcharged on labor rates. Very minimum assistance in figuring out car rentals. More

by joeybailey1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, We appreciate you taking the time to share your feedback. I would like the chance to speak with you about the level of customer service and communication you received from our Service Team. Please contact me at a time that is convenient for you to discuss this further. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

June 09, 2023

From check in to completion of my service was flawless. Very nice waiting area which was fully stocked. Staff was very friendly. More

by NSM1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our team here at Rockland Chrysler Dodge Jeep Ram is proud to read that you had a friendly and great experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 08, 2023

The extended warranty for the rear sliding door power unit was replaced and our Caravan was returned faster than promised. Our appointment was scheduled at my convenience our Caravan was returned with th More

by pjz570914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
Jun 09, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a positive rating and review for us at Rockland Chrysler Dodge Jeep Ram. We are happy our Service Team was able to assist you with your repairing your Dodge Caravan sliding door and providing a complimentary car cleaning. We thank you for your recommendation.

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