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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,665 Reviews

2,665 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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March 31, 2023

Fast and friendly service. Always have a good experience with all members of the service team. More

by fchristiano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan st germain
Apr 01, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was quick and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Rockland Chrysler Dodge Jeep Ram.

March 30, 2023

Great service cheap got the job done drives like new vehicle thanks for the mechanic work More

by nazcar1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Roberts
Mar 31, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad you enjoyed a great experience working with our Service Team at Rockland Chrysler Dodge Jeep Ram. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

Mar 31, 2023 -

nazcar1978 responded

You guys did awesome job i know when i bring my vehicle it will be fixed fast with no problems

Oct 17, 2023 -

nazcar1978 responded

Awesome job guy thank you

March 30, 2023

Excellent service and quality technicians. The waiting area is also clean and have wifi. Car admitted at appointed time and the advisor was friendly and knowledgeable. More

by bumss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 30, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are excited to read that our Service Team was knowledgeable and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Rockland Chrysler Dodge Jeep Ram.

March 29, 2023

This is my third visit and I usually wait a little bit to write a review bcuz I’m not a review person but I can’t complain this time this my third visit in Rockanld Jeep and I still happy whit their service More

by Michelle
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : All St German , Janny Perez
Mar 30, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are thrilled that you consistently receive professional and great service here at Rockland Chrysler Dodge Jeep Ram, Michelle. That makes us proud. We appreciate this great review and your loyalty. Please don't hesitate to let us know if there is anything else we can do for you at Rockland Chrysler Dodge Jeep Ram. Have a wonderful day!

March 29, 2023

Everyone at the dealership from the people who took the car in the morning to the cashier at the end was terrific Could not have asked for a better service rep than Kevin Thanks to all More

by gfgonos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with the Service Department at Rockland Chrysler Dodge Jeep Ram. We are delighted that everyone you interacted with provided exceptional service, from the morning check-in to the cashier at the end of your visit. Our team takes great pride in delivering outstanding customer service, and we are thrilled to have exceeded your expectations. We will be sure to pass along your kind words to our staff, including your service rep, who provided you with exceptional service. Thank you again for your 5-star review, and we look forward to serving you again in the future.

March 29, 2023

Excellent customer service. Allan had my Durango ready when I needed it. Can’t say enough good things about the service department. More

by Wil Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Mar 30, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello Wil, we are glad you enjoyed great customer service working with our Service Team at Rockland Chrysler Dodge Jeep Ram. Thank you for your excellent review and for trusting us with your automotive needs. We are here if you need any further assistance.

March 28, 2023

I feel that the service staff truly cares about customer satisfaction. The Express is great and they truly try to get the vehicle back quick when they know you're waiting. More

by craigp0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Vitulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service is excellent as well as Alan and Katrina
Mar 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad you enjoyed a great experience working with our Service Team at Rockland Chrysler Dodge Jeep Ram. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

March 28, 2023

I purchased a used vehicle from Rockland Jeep, had some issues, which were taken care of right away. I was put in a loaner car quite quickly with the knowledge I had to get to work. My adviser, Kevin, wa More

by jcembe76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan
Mar 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Our team is thrilled to read that you had an excellent and helpful experience here at Rockland Chrysler Dodge Jeep Ram! If there is anything else our team can do for you, please feel free to reach out.

March 28, 2023

Car was in the shop for 3 days without any solution. Allen was non commutative. He promised a call back but had to track down physically to get a response. Kept on lying that the tech is working on the More

by joechaims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen st germin
Mar 29, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello. Your feedback is important to us here at Rockland Chrysler Dodge Jeep Ram. I would appreciate the opportunity to speak with you to address your feedback about our Service Team here. When you have an opportunity, please contact me directly so we can discuss this further. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

Mar 30, 2023 -

joechaims responded

Robert I left a vm yesterday morning but haven't heard from you. Exactly what happened when my car is in for 3 days without a tech looking at it. A bunch of clowns

March 28, 2023

great experience from start to finish, friendly and courteous. got me in and out as quick as possible More

by pramos421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your 5-star rating. Doing business with you here at Rockland Chrysler Dodge Jeep Ram was a pleasure. Have a wonderful day.

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