Rockland Chrysler Dodge Jeep RAM - Service Center

My service agent was very personable and knowledgeable! He checked my previous service visits and afterwards he explained how my vehicle would be serviced today! He did not try to sell me any other servi He checked my previous service visits and afterwards he explained how my vehicle would be serviced today! He did not try to sell me any other service other than what my vehicle needed today! More

Kevin is my go to guy to work with, he's very professional and an over good guy. professional and an over good guy. More

We waited over 3 weeks for an appointment. No follow up calls to let us know status. Many mixed messages when car would be serviced and reasons for delay. When car was finally ready, Cashier No follow up calls to let us know status. Many mixed messages when car would be serviced and reasons for delay. When car was finally ready, Cashier was rude when picking up car. Car was buried in back of lot. One nice service employee helped find my car otherwise I would still be looking for it. More

My only complaint is the length of time (over 3 weeks) to get my car diagnost and repaired. My service person Kevin was super friendly and apologetic to the long delay. Also the repair tech did not reconnect get my car diagnost and repaired. My service person Kevin was super friendly and apologetic to the long delay. Also the repair tech did not reconnect the radio speaker system, so I had to go to Sound Concepts in Nanuet to fix it. More

This was my first experience with the service department and it was quick and convenient, and it was quick and convenient, More

Every time I come for service the staff are friendly and professional and work make sure my experience is great! professional and work make sure my experience is great! More

great communication with the service dept to service on my ProMaster 1500 in fact I was able to cut a deal for a new ProMaster 2500. thank you. my ProMaster 1500 in fact I was able to cut a deal for a new ProMaster 2500. thank you. More

Constant communication with the status of the car. Went over the invoice in depth. Called as soon as the car was ready. Appreciated being kept in the loop for the duration my car was in the shop. Went over the invoice in depth. Called as soon as the car was ready. Appreciated being kept in the loop for the duration my car was in the shop. More

I loved that it was very timely and I didn't have to wait and also the man who helped me was vary nice. but the person who scheduled my apt didn't tell me if the battery change will be for free or not.... and also the man who helped me was vary nice. but the person who scheduled my apt didn't tell me if the battery change will be for free or not.... More

Very good service, they were able to resolve all the issues I had with my car. issues I had with my car. More