Back

Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,630 Reviews

2,630 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

Sort by
December 06, 2022

I got an appointment for my 2014 Durango to fix airbag signal. It took a week to get passenger seat airbag harness delivered and installed. The part cost $42.20, and I was charged $640 for labor. The pas More

by gnbcoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your review. I appreciate you bringing your service experience to my attention. I would like the opportunity to speak with you to learn more about the feedback you have shared. Can you please email me with your preferred contact information? Best, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 06, 2022

Good service. Fixed a recall that I did not know about. Charged a fair rate for tire rotation. More

by JONSCHWARTZ1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for giving us 5 stars and trusting us at Rockland Chrysler Dodge Jeep Ram to take great care of your vehicle. Our Service Team will ensure you always get treated with the best automotive care every time you visit.

December 05, 2022

Everyone at the shop was very kind and respectful. The wait time was a little long though. More

by hb.bakowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad to have been able to provide you with a kind and respectful dealership experience. Your feedback is greatly appreciated and we hope to see you back here again at Rockland Chrysler Dodge Jeep Ram.

December 05, 2022

Easy routine service experience. No appointment was necessary. Wait time was reasonable. Pleasantly surprised. Will be back. More

by susanwmallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! Thank you for choosing Rockland Chrysler Dodge Jeep Ram for your service needs. We are pleased to know that our Service Team was able to offer you a convenient and timely experience. Please let us know if there is anything else we can do for you.

December 05, 2022

Excellent customer service and polite workers and the waiting room was amazing nice environment I love the place More

by JOSABETSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Schneider
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your 5-star review about your excellent experience with our Service Department here at Rockland Chrysler Dodge Jeep Ram. We appreciate your business and we hope you have a fantastic day!

December 05, 2022

Very good a a a a a a a a a a a a a More

by gway19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Schneider
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy our team here at Rockland Chrysler Dodge Jeep Ram could provide a nice experience, Gway19. Thank you for the positive rating.

December 05, 2022

Courtesy friendly and reliable service . Very convenient and easily accessible from where I live, literally 15 mins away . More

by greenplanet365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeluis Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morrone
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

In order to deliver the best experience possible, we try to set high expectations for ourselves here at Rockland Chrysler Dodge Jeep Ram. We're so glad to receive your positive review about the convenience of our Service Department. Our Service Department is available should you require any extra help in the future. Have a wonderful day!

December 04, 2022

Don and gloom service dept. gave worst case scenario for my repair. Went to dealer in Southold NY and they repaired for $300! More

by vpette1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I would like to learn more about your experience regarding your visit with our Service Team here at Rockland Chrysler Dodge Jeep Ram. I appreciate you reaching out to share your feedback and welcome the opportunity to discuss this further. If you would, please contact me directly. Thank you, and I look forward to speaking with you. Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 04, 2022

Scheduled a service appointment for 7:30am. Service department did not open on time. By the time the vehicle was was taken in it was 8:15. Advised the service advisor that I will wait for the o More

by ginsjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan
Dec 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for sharing your feedback. Our goal here at Rockland Chrysler Dodge Jeep Ram is to make sure every customer has a positive experience, and I would appreciate the opportunity to speak with you regarding the timeliness and customer care shown during your recent visit. Please contact me at your earliest convenience. Best regards, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 04, 2022

Great customer service. Kevin was excellent and the team very knowledgeable. I will be back. More

by mikeruzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Roberts, Anthony Morrone, Wayne Schneider
Dec 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for the five-star rating, Mike. We hope to be of service to you again at Rockland Chrysler Dodge Jeep Ram.

...
162
...