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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,665 Reviews

2,665 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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November 25, 2022

As usual I was totally pleased with my recent service visit. The service department in this dealership is one of the main reasons for my auto purchases. I have never had any reason to complain and that More

by mejam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Rosenwasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the most recent service person's name was Alan who rates a 10
Nov 26, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! Thank you for taking the time to leave this perfect rating. It is always our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Rockland Chrysler Dodge Jeep Ram in the future.

November 25, 2022

My experience was perfect. I was in and out with no issues, and my agent answered all of my questions in full detail. I really appreciated that. Thanks. More

by MJOSEPH4817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are delighted to read you were shown a perfect dealership experience working with our team. Thank you for your five-star review, we appreciate it here at Rockland Chrysler Dodge Jeep Ram. Let us know if we can be of further assistance to you.

November 24, 2022

Allen makes the whole experience if even needing service much better. He’s the best More

by prissyrn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen-service
Nov 26, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Prissy, our Service Team strives for a high level of customer satisfaction in all aspects of our dealership here at Rockland Chrysler Dodge Jeep Ram. Highly-rated reviews like yours help us to continually improve to be the best.

November 24, 2022

The Service assistant was very helpful and responsive. The repair was successful and solved the issue. More

by cplate4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Nov 25, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave this positive rating. It was our pleasure to provide a top-notch dealership experience at Rockland Chrysler Dodge Jeep Ram.

November 23, 2022

Brakes got fixed. I’m still waiting on approval for my dash board to get fixed and my feeling is I will not hear back. It’s already been a month. More

by danmartin44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I welcome the opportunity to speak with you about the timeliness of services and communication from our team here at Rockland Chrysler Dodge Jeep Ram. If you could please contact me at your earliest convenience, I would like to discuss this further with you. Thank you for sharing this with us. Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

November 23, 2022

Al was an excellent service manager and all the service workers were so helpful and friendly. My oil change took less than an hour. Overall great experience. More

by RBGDJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Nov 26, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for taking the time to let us know about the helpful and friendly care you received during your vehicle's timely oil change here at Rockland Chrysler Dodge Jeep Ram. Our Service Team hopes to provide you with more great experiences.

November 22, 2022

Top Notch Service. Anthony was quick, comminicative, and thorough. Will be returning for service again soon. More

by MCOUNT622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Count
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morrone
Nov 25, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy you found our Service Department to be forthcoming during your visit here at Rockland Chrysler Dodge Jeep Ram. Our team strives to deliver a top-notch experience and we're glad you found this to be the case during your visit. Thank you for the 5-star review and if you have further automotive needs or questions, please reach out!

November 21, 2022

Kevin is really nice service writer. He help me out getting my Jeep back by the weekend. I have another Jeep I brought from them. Very good dealership.☺️ More

by Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan and John are really nice in service.
Nov 25, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing this 5-star rating with us. We're glad to know that you were pleased with our team's hard work during your visit at Rockland Chrysler Dodge Jeep Ram. Have a fantastic day.

November 21, 2022

My experience was pleasant and the people treated me with respect and explained everything to me especially Allan. I would highly recommend Rockland Chrysler dealership. More

by bobbies105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Nov 23, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are grateful for the 5-star review about your experience. We take in pride in having a mannerable and knowledgeable team on board here at Rockland Chrysler Dodge Jeep Ram. Please let us know if you need anything.

November 21, 2022

Likes to up charge services and car comes back worse than when brought in for service Will never use or recommend dealership More

by ptosto1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is important to us here at Rockland Chrysler Dodge Jeep Ram, and I would like to learn more about your service visit with us. Please reach out to me at your earliest convenience to discuss your feedback. I look forward to connecting with you. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

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