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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,662 Reviews
Call Service Center (845) 627-3700

2,662 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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November 24, 2022

Allen makes the whole experience if even needing service much better. He’s the best More

by prissyrn30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen-service
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Nov 26, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Prissy, our Service Team strives for a high level of customer satisfaction in all aspects of our dealership here at Rockland Chrysler Dodge Jeep Ram. Highly-rated reviews like yours help us to continually improve to be the best.

November 23, 2022

Al was an excellent service manager and all the service workers were so helpful and friendly. My oil change took less than an hour. Overall great experience. More

by RBGDJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
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Nov 26, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thanks for taking the time to let us know about the helpful and friendly care you received during your vehicle's timely oil change here at Rockland Chrysler Dodge Jeep Ram. Our Service Team hopes to provide you with more great experiences.

November 23, 2022

Brakes got fixed. I’m still waiting on approval for my dash board to get fixed and my feeling is I will not hear back. It’s already been a month. More

by danmartin44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I welcome the opportunity to speak with you about the timeliness of services and communication from our team here at Rockland Chrysler Dodge Jeep Ram. If you could please contact me at your earliest convenience, I would like to discuss this further with you. Thank you for sharing this with us. Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

November 22, 2022

Top Notch Service. Anthony was quick, comminicative, and thorough. Will be returning for service again soon. More

by MCOUNT622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Count
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morrone
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Nov 25, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy you found our Service Department to be forthcoming during your visit here at Rockland Chrysler Dodge Jeep Ram. Our team strives to deliver a top-notch experience and we're glad you found this to be the case during your visit. Thank you for the 5-star review and if you have further automotive needs or questions, please reach out!

November 21, 2022

Kevin is really nice service writer. He help me out getting my Jeep back by the weekend. I have another Jeep I brought from them. Very good dealership.☺️ More

by Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan and John are really nice in service.
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Nov 25, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing this 5-star rating with us. We're glad to know that you were pleased with our team's hard work during your visit at Rockland Chrysler Dodge Jeep Ram. Have a fantastic day.

November 21, 2022

My experience was pleasant and the people treated me with respect and explained everything to me especially Allan. I would highly recommend Rockland Chrysler dealership. More

by bobbies105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
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Nov 23, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are grateful for the 5-star review about your experience. We take in pride in having a mannerable and knowledgeable team on board here at Rockland Chrysler Dodge Jeep Ram. Please let us know if you need anything.

November 21, 2022

Excellent service. Fast and efficient. From the moment, I drove up outstanding service. I came in with a problem, I left with a solution. More

by mathew82thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Roberts
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Nov 21, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! We strive to provide top-tier service to all of our customers, and we're glad you experienced that. Thank you for the 5-star rating, and we look forward to seeing you back again at Rockland Chrysler Dodge Jeep Ram in the future.

November 21, 2022

Likes to up charge services and car comes back worse than when brought in for service Will never use or recommend dealership More

by ptosto1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Customer satisfaction is important to us here at Rockland Chrysler Dodge Jeep Ram, and I would like to learn more about your service visit with us. Please reach out to me at your earliest convenience to discuss your feedback. I look forward to connecting with you. Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

November 20, 2022

If I could give a 0 I would! The WORST!!! HORRIBLE!!!! DISGUSTING!!! SEXIST!!!! LIARS!!!! CROOKS More

by allison_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Kennedy
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Dec 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Please know that we take your review seriously and would appreciate the chance to learn more about your overall experience with us. At your own convenience, please reach out to me directly. I look forward to connecting with you. Thank you. Best, Robert Pearlmutter Rockland Chrysler Dodge Jeep RAM General Sales Manager Phone: (845) 627-3700 ext. 320

November 20, 2022

My experience with the service department was awesome! They got my vehicle in, performed an oil change and 3 recalls in a short amount of time. John did a great job trying to get me in and out and I appre More

by Dana T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Nov 25, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Dana, we're thrilled that your experience with our Service Department was an awesome one. It was no problem to do your oil change and 3 recalls in a prompt manner. Rockland Chrysler Dodge Jeep Ram is glad that you enjoyed our waiting room along with all the amenities.

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