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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,630 Reviews
Call Service Center (845) 627-3700

2,630 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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November 10, 2022

Great experience with a quick turnaround. Alan St Germain was exceptional. Waiting area was great. Definitely returning. More

by esanz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan St. Germain
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Nov 10, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy to know our staff provided you with an exceptional and efficient experience during your recent visit! Rockland Chrysler Dodge Jeep Ram welcomes you back if you need assistance in the future!

Nov 10, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're happy to know our staff provided you with an exceptional and efficient experience during your recent visit! Rockland Chrysler Dodge Jeep Ram welcomes you back if you need assistance in the future!

November 10, 2022

Allan worked with me to get a good deal and warranty on my tires. He has a great attitude and really informative! More

by osteodoc99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan 9752
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Nov 12, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are so thankful to know your experience was satisfactory. We appreciate your feedback and are glad to know that your contact with our Sales Team was informative and welcoming. For any additional assistance, feel free to contact us here at Rockland Chrysler Dodge Jeep Ram anytime.

November 10, 2022

I was helped by Alan St. Germain in the service dept. He was thorough, professional, and extremely warm and welcoming! The maintenance check on my 2019 Jeep Compass was compl More

by nanaax72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Alan St. germain
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Nov 12, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi. Thanks so much for sharing your experience with us. To learn that our Service Team was thorough, professional, extremely warm, and welcoming makes us smile. We at Rockland Chrysler Dodge Jeep Ram are here for you. If you need anything else, let us know.

November 09, 2022

Worked out great Everything was taken care of and I left promptly What ever was told to me ocuurrd More

by lsemegran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi there! Thank you for delivering this wonderful 5-star review! Our staff at Rockland Chrysler Dodge Jeep Ram thoroughly enjoyed serving you while you were here and we're also thrilled to see the process was streamlined from start to finish. We strive to ensure proper communication is delivered so that you are well informed about the details concerning your vehicle. Let us know if you have any questions, and we hope you have a fantastic day!

November 09, 2022

Respectful good customer service wait a bit long Good communication waiting room clean. Overall good experience More

by AMC0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello! Thank you for taking the time to leave a review. We are happy to know that we provided you with a comfortable waiting area while our respectful Service Team took care of your automotive needs. If there is anything about your visit that you would like to discuss, please feel free to contact us. Rockland Chrysler Dodge Jeep Ram is always here for you!

November 09, 2022

The one word I can use to describe my service advisor Kevin would be "OUTSTANDING"... He is the best of the best and attended to all of my needs. More

by BIGDILF999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Del Cristo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Morrone
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Nov 11, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Rockland Chrysler Dodge Jeep Ram is happy to learn you had such an outstanding experience during your service visit. We look forward to providing you with the same level of customer satisfaction upon your next visit.

November 09, 2022

They are fairly good but sometimes make you wait too long. This time they were fast. I was told to change my airfilter in an email but the filter was fine More

by rodolfopena815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 09, 2022

Everyone was kind, professional, and accommodating. I was in and out in a short amount of time! More

by ehandler5382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Cestero Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We're delighted to learn our staff provided you with an efficient and professional experience during your recent visit! Thank you for choosing Rockland Chrysler Dodge Jeep Ram for your automotive needs. Take care!

November 07, 2022

Had a great experience getting my car serviced. Staff was friendly and helpful. They noticed an issue during the inspection and they called me to notify me that it would be covered under my warrant More

by MICHELLEBERHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 09, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you, Michelle, for your 5-star review and recommendation. We're pleased that our Service Team was helpful and friendly when you came to get your vehicle maintenance. We are happy to learn that although we found the problem during the inspection it was covered by your warranty. If Rockland Chrysler Dodge Jeep Ram can be of further assistance, let us know.

November 07, 2022

Brandon from the Service Dept. was professional and very helpful. I went in for routine oil change. There was an issue with the missing tire lock, Brandon immediately reacted and More

by wong.menchi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Ali, Anthony Morrone
Report | Print
Nov 10, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, we are so glad our Service Department was very professional and very helpful experience here at Rockland Chrysler Dodge Jeep Ram. Thank you so much for this very kind review and feedback. We hope to serve you again in the future.

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