Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,630 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,630 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
Sort by
October 31, 2022
Kevin went above and beyond to resolve my issue. He truly understands that customer service is about SERVICE and followed up personally to ensure the correct parts were ordered and received. He call He truly understands that customer service is about SERVICE and followed up personally to ensure the correct parts were ordered and received. He called me as soon as the parts arrived and made sure the repair was expedited to minimize the inconvenience of needing to return to the dealership a second time. I look forward to working with Kevin on any future service/maintenance issues, and would not hesitate to recommend him to any other Jeep, Chrysler or Dodge owners. More
by joeypehush
Verified CustomerEmployees Worked With
October 31, 2022
Overall experience was good. Kevin helped me and kept me updated on my vehicle needs. Kevin helped me and kept me updated on my vehicle needs. More
by jaycruz1805
Employees Worked With
October 30, 2022
They had my car for a week and when I got it back it still had the same issues it is even worse now my car is leaking coolant, the A/C makes a horrible and loud noise, the passenger seat makes a loud a still had the same issues it is even worse now my car is leaking coolant, the A/C makes a horrible and loud noise, the passenger seat makes a loud and annoying sound every time the car vibrates due to the road. I called them many times they do not offer any help or any solutions I live far away and I cannot go drop my car again for another week the car was also returned very dirty like it was kept on a dirt lot I will call again on Monday to ask for a refund. I bought this car there 3 months ago and it seems like I got a lemon for $ 50 thousand this is not fair More
by PACVS2
Employees Worked With
The mechanic the worked in my car is useless
October 29, 2022
Very fast, efficient, and friendly. Were also very accommodating and made the entire experience easy. Were also very accommodating and made the entire experience easy. More
by kdcwwnj
Employees Worked With
October 28, 2022
the service was great i did not have to wait too long to get my car back . get my car back . More
by dorisca957
Employees Worked With
Other Employees :
Devin Roberts, Anthony Morrone, Wayne Schneider
October 28, 2022
Very thorough, transparent and extremely customer-centric (30k scheduled) experience at RCDJR. All details and considerations were explicitly conveyed to me by my service representative (Mr. St Germain) in o (30k scheduled) experience at RCDJR. All details and considerations were explicitly conveyed to me by my service representative (Mr. St Germain) in order for me to make an informed and educated decision on the scope of my major work order, which also came in under the estimate. Furthermore, other dealership departments made sure my experience was both comfortable and accommodating, including the sales (offered me workspace) and the IT department (fixed the customer WiFi router). Highly recommend! More
by binger851
Employees Worked With
A. St. Germain
October 28, 2022
Alan went above and beyond. He saw that I was nervous about the wait time because I had to pick up my kids from school, so he got me a loaner car through the jeep wave program. He saw that I was nervous about the wait time because I had to pick up my kids from school, so he got me a loaner car through the jeep wave program. More
by kerry.lanzano
Employees Worked With
Alan
