Back

Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,667 Reviews

2,667 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

Sort by
June 15, 2022

Was told it was going to take a day to do 2 recalls on the car. Dropped car off at 7:30. Was told parts were in stock. Received a phone call at 3:30 telling me that they were mistaken and they didn’t have More

by GAILBARISO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
June 15, 2022

In and out in a breeze. Very pleasant experience in the dealership, performed a regular maintenance to 2018 jeep More

by ROMAN.NASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for trusting Rockland Chrysler Dodge Jeep Ram with the care of your Jeep! We're glad to hear we were able to have you in and out in a breeze and that you had a five-star experience.

June 15, 2022

Kevin did a great job explaining the work and helping me get the job done. More

by pinfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you so much for your awesome review. We, here at Rockland Chrysler Dodge Jeep Ram are always thankful for our customers. Have a great rest of your day!

June 15, 2022

There was a very long wait. Also, there was terrible communication. No option to create an appointment. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Morrone
Jun 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Joe, I appreciate you taking the time to share your review. Customer satisfaction is something that we take very seriously at Rockland Chrysler Dodge Jeep Ram, and I would like the opportunity to further discuss your communication experience with our Service Department. Would you kindly reach out to me so that we may have a conversation? Thank you, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

June 13, 2022

Anthony was courteous and professional. He had promised my car would be ready by noon when I took it in, but it wasn't finished until 2pm. Luckily, I was still in time for my next appt. s More

by MARYSOROHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Jun 18, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for the wonderful review for the team here at Rockland Chrysler Dodge Jeep Ram. We appreciate your business and look forward to providing the same five-star experience in the future.

Jun 18, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for the wonderful review for the team here at Rockland Chrysler Dodge Jeep Ram. We appreciate your business and look forward to providing the same five-star experience in the future.

Jun 18, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for the wonderful review for the team here at Rockland Chrysler Dodge Jeep Ram. We appreciate your business and look forward to providing the same five-star experience in the future.

June 13, 2022

Kevin took care of my vehicle's service quickly. He also let me know about a added service on my vehicle that I was unaware of. More

by jmsmith0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the great review. We love to see that our team took such great care of your car. We are happy to assist with any of your future needs at Rockland Chrysler Dodge Jeep Ram.

Jun 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the great review. We love to see that our team took such great care of your car. We are happy to assist with any of your future needs at Rockland Chrysler Dodge Jeep Ram.

June 11, 2022

Anthony was courteous and professional. Work was done within an hour and I was on my way. More

by 08brendan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Jun 15, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Brendan, Thanks for letting us know about your professional, courteous, and timely service experience. At Rockland Chrysler Dodge Jeep Ram, we look forward to working together in the future.

Jun 16, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hi Brendan, Thanks for letting us know about your professional, courteous, and timely service experience. At Rockland Chrysler Dodge Jeep Ram, we look forward to working together in the future.

June 10, 2022

Upon my arrival, I was greeted in a friendly manner n immediately checked in. My service consultant Allen was very friendly, knowledgeable and efficient. I was extremely pleased with the process. More

by DLUV2TRAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Jun 16, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad to know that you were welcomed so warmly by our Service Team during your recent visit. Please let us know how we can be of service in the future here at Rockland Chrysler Dodge Jeep Ram!

Jun 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad to know that you were welcomed so warmly by our Service Team during your recent visit. Please let us know how we can be of service in the future here at Rockland Chrysler Dodge Jeep Ram!

Jun 18, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are glad to know that you were welcomed so warmly by our Service Team during your recent visit. Please let us know how we can be of service in the future here at Rockland Chrysler Dodge Jeep Ram!

June 10, 2022

Easy and prompt service. Very clean waiting area. Service Advisor Kevin is super helpful as usual. More

by cavancena
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for your positive review and return patronage. At Rockland Chrysler Dodge Jeep Ram, we look forward to seeing you again.

Jun 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for your positive review and return patronage. At Rockland Chrysler Dodge Jeep Ram, we look forward to seeing you again.

Jun 18, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for your positive review and return patronage. At Rockland Chrysler Dodge Jeep Ram, we look forward to seeing you again.

June 10, 2022

Everyone at the dealership was friendly and eager to help. The waiting area was very clean, offered beverages and snacks. Kevin was very professional, friendly, and polite. He explained everything in More

by snappish94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, It's nice to know that our team kept you updated and informed during your service interaction. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and we look forward to working together in the future.

Jun 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, It's nice to know that our team kept you updated and informed during your service interaction. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and we look forward to working together in the future.

Jun 17, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, It's nice to know that our team kept you updated and informed during your service interaction. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and we look forward to working together in the future.

Jun 18, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, It's nice to know that our team kept you updated and informed during your service interaction. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and we look forward to working together in the future.

...
212
...