Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Rockland Chrysler Dodge Jeep RAM - Service Center
Nanuet, NY
2,630 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,630 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center
Sort by
May 24, 2022
My vehicle was in the dealers hands for routine service on November 30th 2021 (my 45th birthday). And my vehicle was returned to me is worse condition than when I dropped it off. It depreciated with seve on November 30th 2021 (my 45th birthday). And my vehicle was returned to me is worse condition than when I dropped it off. It depreciated with several computer lights. From transmission light on, to check oil enginer to then oil pressure too low. I could not wait for an appointment as the vehicle ceased so I had my vehicle dropped for repair which lasted 3 months with $5k in car rental fees and $7k for a vehicle that was in excellent condition before taking my car to Rockland Jeep. Very dissappointed in the level of car car at Rockland Jeep. More
by lindsayngregorio
Verified CustomerEmployees Worked With
May 24, 2022
Kevin L. was great. Kept me informed of updates for the most part. However, the frustrating part of their process is scheduling. I dropped my car off Sunday was great. Kept me informed of updates for the most part. However, the frustrating part of their process is scheduling. I dropped my car off Sunday night for my scheduled appointment on Monday at 7:30am. My car wasn't looked at for 2 days after. I was told this was a drop off time and doesn't guarantee service. Why drop off the car if you can't even look it for 2 days? My only car was held hostage and could have used it and dropped it off before diagnostics if scheduling was better executed. More
by dougcampo
Employees Worked With
May 22, 2022
Had a problem with my truck brought it up sat was hoping to get it back by Monday. Brandon went out of his way got it back sat. Can’t say enough good things about him. Was the best experience I ever had the to get it back by Monday. Brandon went out of his way got it back sat. Can’t say enough good things about him. Was the best experience I ever had there More
by wearethemoodys
Employees Worked With
Brandon
May 22, 2022
The gentleman that helped me was great. Very efficient and answered all questions! Thank you! Very efficient and answered all questions! Thank you! More
by mike.tb11
Employees Worked With
May 22, 2022
Awesome customer experience & love the new waiting room area, enjoy the new charging station for iPhone/Tablet. area, enjoy the new charging station for iPhone/Tablet. More
by LC18126
Employees Worked With
