Rockland Chrysler Dodge Jeep RAM - Service Center

Will never be back. No customer service from beginning to end. Not wasting my time commenting further No customer service from beginning to end. Not wasting my time commenting further More

I hD an 1015 appointment when my brother got there he parked the truck went inside and told them he was there and was going to give them the key which he explained the fob was not functioning it would lo parked the truck went inside and told them he was there and was going to give them the key which he explained the fob was not functioning it would lock the truck start it etc the gentleman who was there told him he didn’t need the fob my brother tried to explain to him the problem he then took my fob and slammed it on the counter my brother asked why are you being so nasty another person said he’s not being nasty then told him he had to wait on line which was around the building even though we had an appointment after 40 minutes on line he was told that was the oil change line More

It xxxxing sucks. Kept my car for 8 days. and said could not find anything wrong with it. Had your best mechanic on it. 10 minutes after I left the problem showed up Kept my car for 8 days. and said could not find anything wrong with it. Had your best mechanic on it. 10 minutes after I left the problem showed up again as my wife was driving. Brought it back, and they treated my wife as if she was a moron. We knew there was a problem. Took my 260 dollars for diagnostics, but could not find anything wrong. What a rip off. I have to bring it back again. More

I have been getting my vehicle serviced here since I bought my vehicle and let’s just say I am highly disappointed in their service. I went in for a tire change and oil change and the service was unsati bought my vehicle and let’s just say I am highly disappointed in their service. I went in for a tire change and oil change and the service was unsatisfactory. First, they changed my tire with the wrong size and as a person that has to drive over 50 miles back and forth, this is a very dangerous condition. Secondly, they forgot about my oil change in which I had to wait over 3 hours for their discrepancy. Another time, they stripped my lug nuts on my tires because they did not have the proper tools at the time. I trusted in this service and expected the best quality from them because of what they advertise and express to their customers but these experiences have shown me that their customer service could use some improvement. More