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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,654 Reviews

2,654 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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April 05, 2022

Never have I had such horrible service as a jeep owner. Still didn’t get my receipt from my service. The issue I had could have been done in few hours instead it took 2 full day. More

by jennifer.crawley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony Morrone
April 05, 2022

The costumer service was great. They helped me and made sure everything was fixed. Honesty and integrity is what I felt with Kevin More

by V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your wonderful review of our Sales Team here at Rockland Chrysler Dodge Jeep Ram. We strive to provide the best service possible for our customers. We value your business Chris Dooney General Sales Manager cdooney@RocklandCDJR.com 845-627-3700, ext. 352

April 05, 2022

My experience was pleasant and they were helpful customer service was very pleasant and knowledgeable More

by onthemove32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

It is great to see our team here at Rockland Chrysler Dodge Jeep Ram was pleasant, helpful, and answered all of your questions. Thank you for the five-star review.

April 04, 2022

I went in on a Sat morning for an oil change, ended up getting tire rotation and general inspection at the same time at the advice of the staff. Staff (esp Anthony) was helpful and friendly, I got out of More

by ilene76od
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Apr 04, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Ilene, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Rockland Chrysler Dodge Jeep Ram.

April 03, 2022

Dropped my truck off Friday night in the overnight slip for oil change and tire rotation and everything was completed and picked my truck up hassle free on Saturday afternoon !! More

by mikeyg52471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
Apr 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

That is excellent to see, Mikey! We are happy to know your oil change and tire rotation service experience was five-star and hassle-free! We hope you will continue to choose Rockland Chrysler Dodge Jeep Ram for any future service needs.

April 02, 2022

From start to finish, terrific experience. . 90 second check in WITHOUT an appointment… Kevin Lahey made it all happen quickly and thoroughly! A++++ experience!!! Thank you!! More

by EDDIE_MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

We are so pleased to learn that our Service Team took great care of you in a timely manner here at Rockland Chrysler Dodge Jeep Ram. We truly appreciate and value your business.

April 01, 2022

Great customer service! Kevin and team were very helpful during the entire process. Easy to schedule online More

by schecter.jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearlmutter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for the wonderful feedback! We are happy to hear that you had a seamless experience working with the Rockland Chrysler Dodge Jeep Ram team. We look forward to seeing you back again next time.

April 01, 2022

Did not do what customer asked. Roof of Jeep was open and car was left outside More

by otis235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Leahy
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2022

Huge help. Fixed my car quickly and very helpful. Kevin kept me informed through it all. More

by RACHNICCOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us! We are happy to have helped you with your vehicle service needs and appreciate your confidence in the Rockland Chrysler Dodge Jeep Ram team to get the job done right. We hope to see you back at Rockland Chrysler Dodge Jeep Ram again next time.

March 31, 2022

Worst service will be filing complaint with bbb. Was treated so poorly . Most horrible experience More

by mschroderkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
Mar 31, 2022 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, I appreciate you taking the time to leave your review and would like the opportunity to learn more about your recent service experience. Please contact me when you have a moment to discuss this further. Best regards, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

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