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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,658 Reviews
Call Service Center (845) 627-3700

2,658 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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December 13, 2021

Friendly and courteous service. Only suggestion I have is for the service people to sometimes inform you of how much longer it would take to complete the job. More

by fmvenditti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us! We will be sure to pass this along to our team! We hope to assist you again in the future at Rockland Chrysler Dodge Jeep Ram.

December 10, 2021

The waiting room was nice and staff was very friendly. Service did take a while to be completed. More

by TRECHENB12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
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Dec 10, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

We really appreciate your feedback! Thank you for your patronage.

December 10, 2021

The service department was courteous and did a great job investigating the issue I was having with my car. More

by jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Duke
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Dec 10, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Your positive feedback is greatly appreciated! Our Service Department at Rockland Chrysler Dodge Jeep Ram always aims to provide efficient and professional service to assist with your maintenance needs.

December 10, 2021

Everything went very smooth. Staff were very professional and a pleasure to work with. Very good experience. More

by mcunney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
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Dec 10, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Rockland Chrysler Dodge Jeep Ram!

December 09, 2021

Doesn't return calls, lacks professionalism, careless attitude, incapable of documenting correct information, ignorant, incompetent More

by fmyszak24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ANTHONY DUKE
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Dec 10, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your experience. Rockland Chrysler Dodge Jeep Ram always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below? Best, Robert Karadzas Service Director RKaradzas@rocklandcdjr.com 845-627-3700, ext.354

December 09, 2021

GREAT SERVICE IN A TIMELY MANNER. SERVICE DEPARTMENT NEED TO BE MORE RESPECTFUL WITH VEHICLES IN TERMS OF KICKING DOOR AND FINGERPRINTS. More

by MARVYBAP
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a great review, Marv! It was a pleasure to work with you, and we look forward to working with you again at Rockland Chrysler Dodge Jeep Ram.

December 09, 2021

Brought my 2021 jeep to express service to get my first oil change under the jeep wave program. Alan St Germain assisted me . Waited in the newly renovated waiting room where I had a coffee and a snack bef More

by Forever young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan St Germain
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Dec 09, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing your wonderful review of us here at Rockland Chrysler Dodge Jeep Ram. We are so pleased to read that you had an excellent experience here. Our Service Team strives to provide the best service possible for all our customers.

December 08, 2021

It was warranty service. Front seat cover replacement. Alan from Service Department was very helpful. More

by atlantismarkm
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan *****
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Dec 08, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Hi there, Your satisfaction means everything to us, so we are thrilled that you found our Service Department to be very helpful. Thank you for choosing Rockland Chrysler Dodge Jeep Ram and we hope to continue to assist with all of your future automotive needs.

December 08, 2021

The waiting room is inviting and accomodating for customers while we wait for our vehicles to be serviced. More

by YPEARTREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morrone
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Dec 08, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you for sharing your positive feedback about us here at Rockland Chrysler Dodge Jeep Ram. We look forward to serving you again in the future.

December 08, 2021

My recall was taken care of in 45 minutes and Alan was a terrific customer service rep. More

by celeste.hoppeyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Dec 08, 2021 -

Rockland Chrysler Dodge Jeep RAM responded

Rockland Chrysler Dodge Jeep Ram appreciates your kind words and positive rating, Celeste! Thank you for stopping in and have a great day!

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