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Rockland Chrysler Dodge Jeep RAM - Service Center

Nanuet, NY

4.3
2,649 Reviews
Call Service Center (845) 627-3700

2,649 Reviews of Rockland Chrysler Dodge Jeep RAM - Service Center

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September 24, 2023

Very pleasant dealing with everyone. Very efficient as well. I recommend providing car washing with service appointments. More

by theglassgrdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi. Thank you for your recommendation and positive review of your experience with our Service Team. We enjoyed reading how pleasant and efficient your visit was with us. Thank you for being a Rockland Chrysler Dodge Jeep Ram customer and let us know if we can assist you further or answer any questions.

September 22, 2023

Agent intake personnel encountered exhibited complete professionalism. Good asset to the company. Communication was great, More

by OLIVER.CAMPBELL7062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 22, 2023

The service representative was excellent! He explained the work needed in a clear fashion and answered my questions. I was disappointed that no shuttle service was available. More

by rj57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, thank you so much for leaving us this feedback and 5-star rating. We are so excited to know that our Service Team was able to clearly explain, answered all of your questions, and provided an excellent experience on your visit. Our team will be happy to assist you with anything you need on your next visit at Rockland Chrysler Dodge Jeep Ram.

September 21, 2023

Kevin was great and informed me of upcoming services that my truck will need. Very pleasant to work with. More

by trice8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for this 5-star review. We appreciate you sharing this about our great and informative Service Team at Rockland Chrysler Dodge Jeep Ram!

September 20, 2023

It was great. Kevin Bishop was very helpful and kept me updated. My Jeep was done the same day. More

by Nashari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bishop
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September 20, 2023

Kevin was great! Communicative and helpful! He was also transparent with how long I would wait and understood that I needed to be out by a certain time, and he was on More

by noellecarbognin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hi! We are so pleased that you had a positive experience with Rockland Chrysler Dodge Jeep Ram. We are so pleased that our communicative and helpful team was respectful of your time during your recent visit with us. Thank you for your feedback.

September 20, 2023

This dealership service absolutely sucks. Left me without a vehicle for a month on two occasions no loaner car whatsoever and when I asked about one they lie and said they’ll try to get you o More

by BEEMAN910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Leahy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, Thank you for bringing this to my attention. I would like the chance to further discuss the level of communication that you received from our Service Team regarding a loaner vehicle. Can you please reach out to me at your convenience? I would appreciate it. Thank you, Katrina Kastrati Customer Relations Manager (845) 405-7698

September 19, 2023

Great friendly attentive services always provided at this location. Kevin is a pleasure to talk too. More

by asant12190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 19, 2023

Service and Rep was great. Was in and out in a timely manner. Work that was done was explained. More

by JAFURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Hello, and thank you for sharing this kind review of our Service Team here at Rockland Chrysler Dodge Jeep Ram! Efficient and quality work is something we value, and it's good to know the Service Staff provided you with detailed and informative customer service during your visit. We appreciate your business and are always here to assist you!

September 18, 2023

Service was done to my jeep that needed to be done. Rep went over everything Thank you. More

by allicatschwerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leahy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2023 -

Rockland Chrysler Dodge Jeep RAM responded

Thank you for sharing this positive review with us, Alli. We're glad to know that you were pleased with our Service Team's attentive and efficient work during your visit at Rockland Chrysler Dodge Jeep Ram. Have a fantastic day.

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