About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Rockland Nissan - Service Center

4.5

20 Lifetime Service Reviews

608 Route 303 South, Blauvelt, New York 10913

20 Reviews of Rockland Nissan - Service Center

Sort by Write a review
April 18, 2018

"Mr. Tim Durkin"

- Wayne L Patterson

Mr. Durkin has been a Blessing throghout my service experences at Nissan!!! I have alway dealt with Tim and will continue to do so. He goes well beyoond my expectations.. ALWAYS!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tim Durkin
January 23, 2018

"Service was excellent "

- Sal23

I arrived a little for an oil change and a few other issues. Was taken immediately. I was extremely satisfied with the overall service. All employees that I came into contact were very professional and friendly.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bernie Drexler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Dirusso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 23, 2017

"Great service!"

- Soaplada

Very attentive, knowledgeable and welcoming guy! It was a pleasure getting a service from him! Will probably come back next time and get another service from this guy!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Attong
September 06, 2017

"Prompt, knowleable, and courteous "

- Happy Guy

Mr. Maldonado is attentive, always shows concern about your needs with the Rogue, and the reason why you are there. I highly recommend this person.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Felix Maldonado
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Aaron Attong
July 28, 2017

"STAY FAR AWAY!!!!"

- compufxr

WARNING!!! WARNING!!! STAY AS FAR AWAY FROM ROCKLAND NISSAN AS YOU CAN! I brought my van in for service on July 8th. The van needed a new transmission and some other work. I have been trying to get regular updates from them and there has been very little effort at communication on Nissan's part. I called corporate and got them involved and only since then did they even try to keep me updated. I was given a rental car and I've had it since Monday the 10th. I received and e-mail - not a call that the van was finally ready today. I left work early to get there before they closed and pick up my van - finally! I have been asking for weeks now if there were going to be any charges and if there was a deductible, etc. with no answer. I was trying to avoid a surprise and it didn't work. I got socked with a $300 bill for the rental car. It was not my fault that the part took two weeks to get here but somehow I should be responsible for that. It's just adding insult to injury. Well I didn't even make it home before it started bucking horribly and I seriously thought I wasn't going to make it home. I tried desperately to call the dealer but they just kept shuffling me around telling me they were "busy". Now I am stuck with no car. Do yourself a favor go ANYWHERE else. I seriously don't know what to do anymore. I can't get corporate to call me back and I am just getting nowhere.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Felix Maldonado
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 30, 2017

"top notch service"

- jackattack531

I am on my 3rd Murano and 5th Nissan and I cannot say better things about this dealership and the sales team. Bernie Drexler goes above and beyond and makes you feel like you are his number 1 priority. I know I am in good hands when purchasing a Nissan and recommend Bernie to all my friends and family.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bernie Drexler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 04, 2017

"I would not go anywhere else!"

- granny4

The dealership has a professional, well informed staff. When it has come to leasing my cars, my salesman, the same one every time at my request, is helpful, honest and goes out of his way to make sure I am a fully satisfied customer. The service department staff are polite, helpful and take immediate care of my visit, whether it be for a regular service time or any other particular situation. Each service department staff has always kept me informed of the progress of my service. When the service is over, I am made fully aware of what was done. The entire Rockland Nissan dealership is 100% clean and most welcoming. The waiting area is comfortable, having the coffee and refreshments available to the customers. I am impressed with the area devoted to children's play items so that this is easier for parents who bring their children while their car is being serviced. Very good idea. In conclusion, all staff have always been polite and readily greet me when I enter the showroom area. Rockland Nissan gets an AA+++++

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bernie Drexler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : AARON ATTONG
February 11, 2017

"Sales and service went to bat for me"

- Psand

The car I purchased didn't have roof rails which was an important feature for my family. My car was also missing a key -Tatiana in service worked with Tom Brophy to have the cross bars installed and to get me a second key. Tatiana especially worked with me so that I didn't have to take a day off work to get it done. Much appreciated!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tatiana, Tom Brophy
January 19, 2017

"Quick, clean, courteous"

- Steve Hirsch

I brought my Rogue in for 5,000 mile service and am 100% satisfied. Felix, took great care of me. The car was ready exactly as promised. The waiting room was clean and comfortable. There was free WiFi and a desk so I didn't lose any work time. For sales and service, Rockland Nissan has a customer for life.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Felix Maldonado
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Lou Auriemma
November 30, 2015

"Very inconvenient, and difficult to work with"

- nrlcnycust

Very poor experience. First occasion I had to wait two and a half hours for a forty-five minute procedure. Very inconvenient that transport/shuttle service was unavailable that day and made it much more difficult for me to work this service around my work schedule. Second time had required me to visit this location three times for one issue because of various clerical errors. Attempt to be assisted by customer service proved to be futile, and I was not able to obtain a refund for anything either.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Other
1
1 - 10 of 20 results