Rockwall Kia

Juan was great to work with. Was straightforward, went the extra mile by coming to PLano to pick me up, and took great pains to see that I was satisfied with my new SUV. Also spent time going over the spe the extra mile by coming to PLano to pick me up, and took great pains to see that I was satisfied with my new SUV. Also spent time going over the special features. Has the car immaculate, gassed-up and ready to go. I highly recommend working with JUan Kashat. More

David Thompson drew the short straw when we came in to the KIA dealership in Rockwall. My husband had done his homework on the internet and contacted the dealership. We asked for that person only to find the KIA dealership in Rockwall. My husband had done his homework on the internet and contacted the dealership. We asked for that person only to find out the internet is all she does She explained and would get us a Product Specialist. Well, it was David and he knew his products well.Management and staff were all helpful as well. We went in for a Sportage and left in a Sorento. There is a difference. David knew his stuff and had a scense of humor too. I would recommend DAVID THOMPSON to all my friends and family. We have had many cars and never a more pleasant buying experience. I really like my new ride. The pie was good too! Thank you David and hope you make 30 new car owners this month!! You rock! Jim and Renee Shelton Greenville TX More

I was just looking and not sure I was going to buy. We were afraid that when we started looking that we would be attacked by vultures as most car salesmen do. We were treated with respect and understandi were afraid that when we started looking that we would be attacked by vultures as most car salesmen do. We were treated with respect and understanding. My dad and I, met David and he made a deal that was very good for us to live with. His knowledge and experience was a great help for us to get the car that most fit our needs. Thank you Southwest KIA Rockwall for your help and the car that I have purchased. Thanks, Chelsea White Mike White More

David, Blair, and Gary were all nice and helpful! I walked in and I knew what I wanted to pay and they made it happen. I like that there was not a lot of back and forth or haggling and for that I will walked in and I knew what I wanted to pay and they made it happen. I like that there was not a lot of back and forth or haggling and for that I will reccomend them to friends. More

Bought my brand new Kia Soul about a month ago. Rachel Foytik, on line from the Kia dealer in Mesquite, was great. Anything she did not know, she quickly found us an answer. She was awesome. Overall ev Foytik, on line from the Kia dealer in Mesquite, was great. Anything she did not know, she quickly found us an answer. She was awesome. Overall everyone was very helpful. Highly recommend to anyone to get their new Kia from Southwest. They have followed up with personal calls to let me know they are there to help anytime. Great car buying experience Thanks again Rachel and Southwest Kia. More

David was incredibly patient and was by our side the whole time we were in the dealership. We don't have the best credit nor can we buy the most expensive car, but David never made us feel second-rate a whole time we were in the dealership. We don't have the best credit nor can we buy the most expensive car, but David never made us feel second-rate and knowledgeably offered options that would best fit our family budget. While I was turned off by the typical "what can we do to get you into one of our cars" line, we didn't feel heavily pressured into our decision to buy. We did, however, make certain that the promise made by one of the floor managers to "buy us dinner" was kept. Don't speak what you aren't willing to back up. These guys backed it up, going as far as pulling money from their own wallets. Good folks at Southwest Kia in Rockwall. We'd definitely do business again with David if/when another Kia is in our future. More

David was very helpful. He made sure he found something within our price range and that fit the size of our family. It did take a while to find a car to fit our criteria but David made sure we were comfort within our price range and that fit the size of our family. It did take a while to find a car to fit our criteria but David made sure we were comfortable as we waited. More

I went with my mother to trade in her truck for a new vehicle. We were hopeful that we would have a good experience with Kia, but really weren't sure what to expect beforehand. The salesman we dealt wit vehicle. We were hopeful that we would have a good experience with Kia, but really weren't sure what to expect beforehand. The salesman we dealt with Juan was so honest from the first phone call. The price he quoted was the price given when we arrived; the exact vehicle we looked at on the website was the one waiting for us in front of the dealership when we arrived. I've dealt with other dealerships in the past and really expected to see what I was used to with other companies, which would be high pressure, fake plastered on smiles, and being "talked into" what they wanted to sell me. I was completely unprepared for the Southwest Kia in Rockwall. Juan greeted us at the door, (a true gentleman he opened every door for us the whole time we were there,) and he was genuine. That is such a rare quality and one I wouldn't expect from a car salesman. He LISTENED! He never pushed anything, he advised us of what they had to offer, what options were available, and left the decisions to us! The trade in price on my mother’s truck was well above what we had expected, and that was the first offer. There was no lengthy negotiating. I know this may sound weird but I'm from Missouri and until last year my family was a "GM" family. All of our vehicles HAD to be GM. However after many bad experiences we decided to give someone else a try, even though that meant no longer using our GM family discount-that is how fed up we were. Kia was not originally our first choice until we rented a KIA for a trip and found ourselves pleasantly surprised at the smooth ride and quality of the vehicle. I have never dealt with a dealership full of so many NORMAL, NICE, FRIENDLY people. We were offered coffee, given pies for visiting (not sure if that is a Texas thing or what,) and greeted warmly by ALL employees though we were not the only customers there. They took the time to acknowledge us anyway. Juan made us feel like we were buying a vehicle from a family member. He explained everything in clear terms, there was no second guessing, no fast talking, and he made sure we knew everything about our new vehicle before we left the lot! It's so refreshing to know good salesmen and good dealerships still exist. We were once a GM family, but as we told Juan today we are officially converting to a Kia family. If you want to be treated as an individual, not a number and experience how easy car buying can be... I highly suggest you go to Southwest Kia in Rockwall and ask for Juan! More

This was the best auto buying I have ever had. I'm 64, so I've done it a few times. Absolutely everything was done to make us comfortable and keep us informed through the whole process. Don is a true scholar I've done it a few times. Absolutely everything was done to make us comfortable and keep us informed through the whole process. Don is a true scholar and gentleman. We received better than fair pricing on our trade, and the bottom line price of our new Kia was outstanding. As long as the attitude and concern continues, we are now customers for life. More

I went to Southwest Kia with an idea of 3 vehicles that I was intrested in and David took me on test drives with all and answered all my questions about all 3. He was very knowledgeable about all the vehicl was intrested in and David took me on test drives with all and answered all my questions about all 3. He was very knowledgeable about all the vehicles. With his help I got the vehicle that fit me and my family. I would and will recommende Southwest Kia of Rockwall and will tell them to go see David. Everyone was very friendly there, there was really not a hassle or that "car dealership" feeling there. I wasn't uncomfortable like I was when I went to the Ford dealership up the road. Thank you to David and everyone else there for making our new car buying experience and easy one. Jennifer and Joshua McAdams More