Rocky Mount Chrysler Dodge Jeep

Robert was the first dealer salesman that personally answered my questions via e-mail instead just a "canned" response. He found the exact minivan that I wanted and prepped it for me to pick up the next answered my questions via e-mail instead just a "canned" response. He found the exact minivan that I wanted and prepped it for me to pick up the next day. I love my 2013 Town & Country and was very happy with the great customer service, price and overall experience. If you want to get personal service, go to Mike Keffer. More

Ronnie was great to work with and helped us out as much as he could, even came to my wife's work to pick up the truck to have a part replaced. Would definitely recommend him to all. as he could, even came to my wife's work to pick up the truck to have a part replaced. Would definitely recommend him to all. More

Earl Speight was incredibly helpful the day we pulled into the dealership and he came out to help us. We were looking at the Jeeps in the front and we noticed one towards the back of the dealership and w into the dealership and he came out to help us. We were looking at the Jeeps in the front and we noticed one towards the back of the dealership and we asked about it. He didn't say No we can't look at it, just simply said I would be more than happy to show you. Fell in Love with that Jeep. He managed to get the paperwork rolling on it and it was good to go. I drove my Jeep home that night. They employees stayed late so we could finish paperwork and take the Jeep home. Earl had GREAT Customer Service with us. Made us feel comfortable there and welcomed. There has been some questions I have had and he was willing to help out with them. I would recommend this dealership and recommend they see Earl. He did a great sale considering it was his first Jeep Sale!! More

all was good, fastest I ever signed papers. they did everything they said they would do. Coach communicated a number of times, they got the car in within 24 hours of finding one. Only bad thing abou everything they said they would do. Coach communicated a number of times, they got the car in within 24 hours of finding one. Only bad thing about the experience is having to fill out all these fields to rate the dealer. You should not have to enter a username. More

I went to check out used trucks. Ronnie helped me understand how much more I would get out of a new truck versus a used truck. The entire team worked hard to get the exact truck I wanted and what I understand how much more I would get out of a new truck versus a used truck. The entire team worked hard to get the exact truck I wanted and what I needed for the absolute best price. Each step was easy and I wasn't given any hassle. They were upfront and honest and I recommend all to stop by and see what they can do for you! More

I was treated very nicely by Patrick. He was very knowledgeable about the 2014 Grand Cherokee-Laredo I purchased. Gave me his card and cell number and told me I could call him if I had any questions knowledgeable about the 2014 Grand Cherokee-Laredo I purchased. Gave me his card and cell number and told me I could call him if I had any questions. He made it a very pleasant buying experience. I was really satisfied with the price of the Grand Cherokee. I most definitely would recommend this dealership. The people I met in the service area were very nice. More

I found the car I wanted online. I contacted the dealership. Reece Roberts sent me a quote back. I asked for an "out-the-door" price. He gave it to me. The next Monday, I drove down and picked u dealership. Reece Roberts sent me a quote back. I asked for an "out-the-door" price. He gave it to me. The next Monday, I drove down and picked up the car. No problems, no surprises, no games, no tricks. It was a very straightforward transaction. I would gladly do business with them in the future. It was worth the 140 mile drive there and back. More

Of all my new vehicle purchases, (10 or more), this was by far the quickest, fairest, and painless thus far. I've been around vehicle sales for years and had a neighbor who sold new cars. Yes, usually th by far the quickest, fairest, and painless thus far. I've been around vehicle sales for years and had a neighbor who sold new cars. Yes, usually these guys are crooks and laugh at us when we leave the dealership. These guys seem different. There was a sincere, heart-felt desire to satisfy me as a customer and they appeared to want to continue our relationship as friends throughout the future. Bottom line; Their demonstrated teamwork and personal ethics have earned trust and my business. There are a couple of dealer promises that I hope they follow through with, but as long as they do, I'll be satisfied across the board. If they don't, I'll be sure to follow-up accordingly. -Bill Waters More

Frim the very first moment I stoped to look at a the Dodge Charger, (that I purchase) Mr. Vince Pomante was very helpful and very professional. I stopped and looked at the car on Saturday 3/24/13 and I Dodge Charger, (that I purchase) Mr. Vince Pomante was very helpful and very professional. I stopped and looked at the car on Saturday 3/24/13 and I drove the car home on 3/27/13. I have 2 full time jobs and Mr. Vince did everything possiple to work around my schedule to ensure that I received the best offer available. The whole team at this dealership was great. They were very professional and very easy to work with. I will defiently go back when I buy another car. They made this buying experience great and I am very happy with my car!!! More

Vince Pomante was very wise about the product he was selling. All the personnel were very nice. They all asked if they could do anything. Was very happy with the way they got me into the truck I wanted. selling. All the personnel were very nice. They all asked if they could do anything. Was very happy with the way they got me into the truck I wanted. Vince did a outstanding job. More