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Rocky Mount Chrysler Dodge Jeep

Rocky Mount, NC

4.5
1,093 Reviews

1340 S Wesleyan Blvd

Rocky Mount, NC

27803

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1,093 Reviews of Rocky Mount Chrysler Dodge Jeep

October 13, 2016

New Jeep Wrangler Unlimited My purchase began with an Internet rate quote. I submitted a rate quote to five Jeep dealers including the one in Rocky Mount. Before I could submit More

by Jeep, JWC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bowling, Sandi Deans
October 12, 2016

Helpful in locating the Pacifica I wanted The color and options on the new Pacifica I wanted was not available at the dealership. Adam Parker and Brad Dawson worked to find what I wanted at a More

by uncfan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dawson, Adam Parker
October 08, 2016

2002 Mercury Grand Marquis Project Car I was looking for a rear wheel drive V8 for a backyard project. My purchase from RM CDJR was EXACTLY what I wanted. Clean vehicle with minor cosmetic More

by Amtracker1833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dawson, Adam Parker, Sandi Deans
October 06, 2016

New Pacifica In and out quickly. All of my questions were answered. Very friendly. Would recommend for all of your new car needs. Way to go Patricia. More

by Jferhar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Tunn
October 06, 2016

"Purchase Jeep Compass I love it. Rocky Mount Chrysler Dodge Jeep I would highly recommend to all people to purchase a car, truck, van are what ever you are looking for. The More

by saraepps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Parker, Tony Bowling, Adam Parker
October 04, 2016

Purchase RAM 1500 Truck . Not pleased at all. Got a call 21 days after signing paperwork finalizing purchase telling me the bank didn't approve financing. So now they want to g More

by Dschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Dawson
Nov 10, 2016 -

Rocky Mount Chrysler Dodge Jeep responded

As much as it pains me to learn of your experience I sincerely appreciate your bringing this to my attention. Only now that I'm aware can I make those changes which are clearly necessary to ensure this doesn't happen to anybody else. How can I make this up to you? Mark Conant Corporate Management

Nov 11, 2016 -

Dschultz responded

This was Absolutely unacceptable. My wife and I were forced to come up with an extra $1000.00 for down payment and the interest rate went up 10% so it increased our payment an extra $123.00 a month. We had to except or turn the truck in, NO OTHER OPTIONS WERE GIVEN. You want to make it up to us? Well think about what we had to go through and make a decision on that!

Dec 06, 2016 -

Dschultz responded

I have no Idea if my last message was received, but if it was, apparently no one cared to reply back. You asked how you could make this "bait and switch" strong arm slap in our face up to us. Well, since we were forced to pay up or give the truck back, give us the extra $1000.00 we wete forced to pay back. Maybe that would ease it a little. We'll be telling our story about what happened on social media if we do not get a reply.

Dec 19, 2016 -

Dschultz responded

Mark Conant, Since there has been no responce from you to making this right as you say. I would assume you have no intention of doing so. Apparently honesty and keeping your word are not things that apply to your character.

October 04, 2016

Not sure about urgency! Adam Parker was very good. But I am having issues with getting things from the parts department that I found out was missing. No Spare tire, nothing t More

by Marvelous1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Parker
Oct 07, 2016 -

Rocky Mount Chrysler Dodge Jeep responded

As much as it pains me to learn of your experience I sincerely appreciate your bringing this to my attention. Only now that I'm aware can I make those changes which are clearly necessary to ensure this doesn't happen to anybody else. How can I make this up to you? I have also instructed someone to contact you to try to resolve your issue and get the parts in. Brad Dawson General Manager""

September 28, 2016

Shopping for the new van was easy and pleasurable at RMCDJ. Rocky Mount Chrysler Dodge Jeep was a great place to shop for our new van and the people that we dealt were outstanding and a joy to work with and ver More

by Town and Country2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dawson, Sandi Deans
September 19, 2016

Comfortable and friendly We bought a 2016 challenger. Come in with what we wanted and they went and found it with up grades. Patricia is the most down to earth helpful salespe More

by Weezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike the manager , Patricia Tunn
September 13, 2016

Professional, No Pressure Service Sandi Deans was a pleasure to deal with. She was informative and professional; and worked hard to answer questions while I was making a selection. S More

by Wes Coffee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dawson, Josh Brewer, Sandi Deans
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